-
March 2024 by Damaris Rodriguez
I am not one to write reviews. If I don’t like a place I just won’t ever go back. But this time there is no way I can keep quiet about what I witnessed at this place. The most horrifying expierence I do not want ANYONE nor ANY FUR BABY to have to go through an abuse like this. When I walked in to pick up my sisters service dog I was extremely shocked at what I saw. After only a couple of minutes of being there waiting for him to get done with his grooming he noticed me through the window and got excited because I was there to pick him up. Then I witness thr most HORRIBlE traumatic surprise .. he gets punched full force right into his stomach by the lady grooming him. When I saw this I was speechless!! I was shocked!!!!! I stood there so scared.!!! I was afraid to even ask why she did such a thing!! She had not noticed I had walked in.. when she did she quickly reacted as if our dog had bitten her. I walked out in tears and told my sister who was in the car what I had just witnessed. At that point all I wanted was for us to get our dog out of there. My sister didn’t hesitate to go into the back room and ask Why she would do such a thing.. She quickly claimed he bit her and she reacted by hitting him she completely denied punching him OF COURSE.. PLEASE !!!!! DO NOT TAKE YOUR PETS HERE. I so badly wish I had taken a video ??I can’t even imagine how much more our poor dog went through before I got there. Not only I but how many more fur babies have had to put up with this abuse and there owners not even know what goes on in here. Extremely heartbreaking ????
-
February 2024 by Edna Lozano
Loved it! Very affordable and they do a amazing job.
-
May 2023 by Edgar Alonzo
I ENDED UP PAYING DOUBLE WHAT I WAS QUOTED. I have a shitzu that needed a hair cut, I had a good experience before with my other dog, and even recommended to my sister.I was originally quoted around $50. My dog is an indoor dog, he has not had flees in a very long time, not a single flee was found on his bed or in the house. I was called a few hours later and told he had flees, he had to get a dip for + $20, and $30 for the pill.I never had this issue at Bubbles or any other place. Just be careful with these people, I didn't argue with them, but they lost a customer. Sharing this because I don't like doing business with dishonest places, and want to warn people of my experience.
-
May 2023 by Y R
I’m not going to lie. It’s hard finding a dog grooming place with the right budget. Especially, since everything is going up in price. Me & my husband recently rescued a miniature poodle. And to be honest. I’ve never had owned one before. Due to their very high maintenance. Anywho. It’s kinda scary leaving your fur babies to strangers since you never know what kinda intentions they have towards them. But, for sum odd reason. I was drawn into this salón. And I’m glad that we did. First of all great costumer service. Very straight forward and reasonable with the pricing. They did an excellent job with my poodle. She smelled amazing. She was looking like a diva. You can tell that she got her mojo back. After the salon. lol. I was in awe... Also, Very happy with the staff. You can tell that they really do care about your pets well being. So don’t hesitate to check them out. Also they were very fast .They’re just so incredible. It’s been 3 days after my dogs appointment and she still smells like roses.
-
March 2023 by Vincent M.
I have been a long time customer of Royal pet salon but, they have lost my business due to their gross negligence. I returned home with my dog today to find that they placed a tight rubber band around my dogs ear. It was so tightly wrapped around her ear that it was shrunk to less than an inch in width. I only noticed that it took place because she whimpered when I held her. This is wildly unacceptable and this business has destroyed my trust in them. I strongly recommend avoiding this business.
-
February 2023 by Baldemar Guerrero
Great service , great value for the price , for sure I will take my two doggies again for their grooming :)
-
February 2023 by Normalynda Zepeda
They did a good job on my dog and they had recommendations to help my dog. I will definitely bring Freckles back.
-
September 2022 by Cristian Ramirez
Awsome place no real complaits just feel like they could deshed a bit more but other than that they are awsome with my furbby
-
July 2022 by alejandra miranda
been going for a while , they were so gentle with him when he first started going. The employees are so nice towards the dogsand they always make sure he looks super cute
-
February 2022 by Krisol Alaina
I don’t recommend them still being open
-
December 2021 by valley vallejos
Excellent haircut I took my 2 baby's today and they came out perfect. I love the way they left them. Never had they been so clean and happy thank you so much royal pet salon. You have a client for life
-
December 2021 by Victor Solis
Excellent service first time here defenetly recomend them my little ones came out looking and smelling perfect. Never had I seen them coming out so ? after getting groomed. Thank you royal pet salon you have a new customer for life.
-
December 2021 by Mario Lopez
Ive been taking my 3 babys since they opened here in McAllen and to be honest they are the best groomers out their. Thank you guys for all this years of service and for pampering my dogs every single time I take them. Thank you and have a blessed day
-
December 2021 by Mission Bell
Thank you guys we have been taking our 3 baby's here for 7 years now and they are the best.
-
October 2021 by Theresa Fasci
Absolutely the worst grooming ever. First and last time.
