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October 2024 by Rigoberto Hernandez
The service and extensive knowledge of the team is second to none.
A definitive recommendation!
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October 2024 by Virginia Zavala
RGV Low Cost Spay and Neuter Clinic is the BEST place to get your pets spay and neuter!!! I HIGHLY recommend them to everyone I come across that is in need of spaying or neutering their pets. Their costs are very reasonable and they provide the best care to our pets. The staff is fantastic and very welcoming, friendly, and understanding ! They do an outstanding job! The clinic is always clean, organized, and excellent managed. They are very knowledgeable and know and recommend how to care for our pets after surgery. By far, they ARE THE BEST!
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October 2024 by O&M Services
Excellent service at a really low cost
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October 2024 by Savage Gamer123
Low cost vet for spay and neuter
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October 2024 by Norma Santos
Friendly and professional staff. Everyone was very helpful. I have been there many times and have been very happy with their service.
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September 2024 by CaSandra Delgado
I want to start by saying that I've been using the low-cost spay-neuter clinic for years and have always found the staff to be efficient, patient, and great with animals. The level of care provided is outstanding.
However, I do have an issue with the scheduling process. I've been trying to book an appointment since July, and it's now September. The new system is ineffective and time-consuming. In the past, you could either book an appointment online or schedule months in advance with a deposit. Although there was a wait, once you left a deposit, your appointment was guaranteed.
With the current system, owners have to call DAILY to try to book an appointment. If they manage to get through or receive a call back (which sometimes takes two days), they are often told that there is no availability for a month or two. The vet releases a limited number of appointments, and we have no way of knowing how many. We're asked to keep calling back daily in case of cancellations, only to start the process all over again.
I believe there must be a better way to schedule and book appointments, as the current process is outdated and unproductive. It's frustrating for those of us who want to help control the cat population to face such challenges when trying to book appointments.
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September 2024 by Eva S
I've been calling for the past two weeks, and they only have certain availability for spays. The person I spoke to said to callback on Tuesday morning. I did call and no one answered, I left a voicemail and did get a callback. She did call around end of day 4pm. By that time she said there was no more openings. She did tell me to callback the following Tuesday which I did. Her instructions were to call right at 9 am, so i did. No one answered, so I tried a few minutes later, and again 30 min later. I don't know if they have caller ID but it didn't even ring like if they saw my # and just pushed me through voicemail!! If you don't wanna do your job why tell me to call at 9. You know how I know? I had my hubby call jusy to see if you would answer. And u answered the phone right away to him, that's why I know you ignored my calls! very rude and unprofessional. I was needing a service for my pet and I was just ignored. I hope this goes to a higher up so they can see this. I was following instructions and I get ignored!! Also found out through my husband they won't spay any dogs over 6 years old. If I could give 0 stars I would. Get better receptionist who are there to answer the phone and not ignore people.
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September 2024 by Virginia Hoyle
Very professional front desk they all showed love for the pets.
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August 2024 by Annette Luna
Great price for services
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July 2024 by Yvonne Chavez
Very satisfied with the service. My dog work was so clean, no swelling nor bruising. ?
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July 2024 by Ramiro Morales
Very friendly and informative.
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July 2024 by Diana Garza
Very caring individuals. All my cats have been seen by this clinic and have never had no problems with their post surgery.
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July 2024 by sandra trevino
Great customer service. Explained surgery and care.
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July 2024 by Roses don't play nice
I read reviews and I still decided to call just in case I got lucky with someone answering my call, I decided heck, I didn't mind driving, I drove up and no car in sight, I thought oh darn they are not open, I parked and yes they were open, the 2 receptionists were on call's and still greeted me with smiles, I got assisted by one of the ladies and this was my first time there, I must say she was so kind along with the other receptionist, I got my appointment for my female cat, and left a deposit. My cat has her appointment very soon.
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June 2024 by Felipe Carrillo
I loved this place, it was a great experience.
They're very professional and super quik service.
I took my dog ? to get Neuted .
This is definitely the best place ever.
And excellent pricing.
