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December 2023 by Jonathan Elder
Great place with friendly folks a d top of the line work boots!
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November 2023 by Gabriel Hdz.
Great customer service as soon as you enter the door. Employees are so familiarized and great knowledge in sizing someone down for their perfect fit. Employee recommended me the perfect pair of boots which i can wear all day at work.
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October 2023 by Juan De La Fuente
Red wing employees were very helpful in getting me sized and giving recommendations as to what boot is best for my job.
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September 2023 by Jorge Rodriguez
Want to take some time to give Kudos to Veronica and Rudy for their amazing efforts to help my feet finding the right boot for me ,they went above and beyond on their customer service, my feet really appreciate you guys, thank you so much
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August 2023 by Sylvina Saldivar
My husband called to ask for a certain boot in stock . Employee proceeded to ask for his phone number . He asked her why if he never had to leave his number to any establishment. She started to get loud , and threatened to call the cops on him just because he said he was going to call corporate on them . I don’t know if management changed because there’s always an older man that helps us when we go to this store . Needless to say we called corporate on that girl working there ! Note to owner if an employee doesn't have proper phone adequate don’t put them in charge of answering the phone ! Taking our business elsewhere ! Hope the girl gets terminated or get the proper training this time around !
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July 2023 by Alberto García Villalobos
Service was really outstanding, Mr. Milton assisted us very quickly and identified our needs shortly. Definitely coming back again.
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June 2023 by Guadalupe Garcia
Just went there today, and found exactly what I wanted for my husband for Father's Day! Lots of variety in styles and this brand is definitely worth the price since the quality is great! Recommend 100% :)
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June 2023 by charlie ramirez
Veronica was amazing. She helped me get my work credit applied and make sure I was in the correct fit.
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June 2023 by JESUS GARZA JR.
The lady that helped me was very knowledgeable and very kind. She explained to .e everything I needed to know about the purchase items I had in mind and that I bought. I spent more money than I had in mind for what I was looking for because I was educated on good foot care.
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June 2023 by Tony Salinas
I had a bad experience, went in on a Sunday afternoon, walked in and employee did not greet me or say be right with you. Left and went back and now there was two employees & same experience with both they did not greet, asked if I needed any help or say I’ll be right with you. Place is nice, but they need better employees to assist!!!!
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April 2023 by Joel West
From reading other reviews, it seems that this location is hit or miss. Well, they missed me big time. I was prepared to spend hundreds of dollars, along with accessories and cleaners.I went in expecting the full Red Wing treatment, getting sized up, being asked about my needs, etc., but the guy in the store couldn't be bothered to even stand up from behind what looked like his personal laptop.Everything I asked for was sold out, or they "didn't have my size"--he somehow knew this without checking the stockroom or the store computer. When I pointed out the the display model I was holding was in my size, he told me to "try that one on then."I had my young child with me, and she even asked me why the man was so upset.When I finally decided on a pair of boots, he basically talked me out of buying them because they were not made in America, which was something I actually did want to know. Sad that the only USA-made Red Wings are the Heritage series, especially because the price is so high. When I tried to find a belt? "Oh, those are all the only sizes." Every single thing that I wanted or looked at was in some way never going to be mine. The clerk had evidently decided for me.Ultimately, I could not spend my money at this store in good conscience because I will not support businesses that appear to not care at all about customer service. Maybe you'll go in on a five-star day, but as a former footwear store area manager, good sales days are created; they don't just come to you. This store isn't in a mall where there is casual foot traffic. People come to the store specifically for your product. Play your A game every day, people.Red Wings should sell themselves based on customer experience and quality standards. I ended up ordering some Thorogood Boots from Zappos--no break in time, made in the USA, and superior customer service.
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April 2023 by Julian Saldana
Costumer service was very generous & got what i wanted fast.
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March 2023 by Theone 956
I visited store on 2/26/23. First time shopping at red wing boots. Even though there was only one employee working on busy Sunday in a nice manner he was able to help me out. Great multi task skills. Happy with my new pair of 83605 soft toe!! Very happy with my purchase. I went back on 3/4/23 to try another pair lady was helpful did buy at store but made a purchase on red wing website. 875 in black. Very comfortable Moc.
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March 2023 by Esmeralda Medrano
I've been to all the Red Wing stores in the Rio Grande Valley and the McAllen store is the best. This store will search the entire United States for your boots and will ship anywhere. Great place and has great employees.
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December 2022 by Manuel Silva
Great Customer Service way better than West Texas in Odessa Red wing StoreHere they care about. The Customer. Highly recommend to come and buy your work boots or safety boots ?. Thank you God bless ? ?
