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November 2023 by Abelardo Guillen
Great experience. They helped my son and I look good for my daughter's event. The staff really takes care of you and guides you to find your best fit. Extremely friendly and thorough. Carlos rocked.
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November 2023 by Liv
Bobby was so pleasant and helpful. We had no idea what we needed or were looking for and she took care of everything for us. An absolute gem she was. Thank you for making that an enjoyable service and not feel like a chore.
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October 2023 by George Andershock
The service in this place is great. The manager Bobby has amazing customer service without you feeling pressured or like she’s trying to sell you everything on the store. Very friendly and very welcoming. She’s the kind of person who makes you stick to that store even if there are better suits or prices somewhere else and become a loyal customer.
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September 2023 by Michelle Reitz
Sylvia R. at Store #1229 in McAllen was AWESOME today!!! My son was in town to interview at the medical school and forgot his white shirt. Sylvia opened early for my son, got him fitted and pressed the shirt so he was ready! I am so thankful there are people like Sylvia in this world! Thank you very much for going above and beyond!!!
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September 2023 by Kevin S.
Thanks to Sylvia at Men's Wearhouse for taking care of me today. She spent time trying to determine my shirt size. When she found I needed a size bigger, she went to the DXL business next door and found the correct size shirt. She walked me over there so they could continue outfitting me. I really appreciate the great service, Sylvia. Thanks again. Kevin Shropshire, McAllen.
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August 2023 by Amanda Gomez
We went in to find a tux and suits for our wedding. As soon as we walked in, the cashier made eye contact with us but didn’t greet us. The girl that “helped” us seemed bothered during our entire interaction and irritated by any question we had. She made it clear she didn’t really want to help us or maybe she’s just unhappy with her job. They didn’t have much of a rental selection, especially in certain colors. I’m not sure if there would be more options online, but the girl sure didn’t mention it to us. She just handed me the options and told me to pick for myself. Their samples are also not in very good condition. The jackets had tears and the ties had pen marks. We walked out extremely unhappy and unsure of our selections. We’re already regretting the $50 deposit that we put down.
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July 2023 by F Rdz
I was going to Dillard's store first, but I decided to go Mens warehouse to see price first. I was kind of second guessing myself for going because of the reviews . Game changer, yes, as I entered the store, I did feel ignored as I would've expected from the reviews, I was soon greeted by Luis Garcia. He had great customer service skills and was very helpful. He helped me find the shirt, jacket, and vest that I needed for a very important event. Congrats Men's Warehouse for having a great employee. ?
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June 2023 by Wanda June Webb RN
Was our first experience and was awesome! Ms. Sylvia was so experienced with sizing my Son made me feel great about choosing MW! I’m sure my son felt like royalty at his special occasion high school graduation ❤️Lastly TY Mr Tony for precisely suiting Harley, We will recommend you to our community!! God Bless you and thanks so much!! Ty!!
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April 2023 by Brendon Tucker
Andrik was great! I don't know much about formal clothes and I needed something formal and inviting for a conference. He took the time to find me the perfect fit. I recommend calling ahead to see how busy they are because if you get there when it's slow the customer service is second to none.
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March 2023 by Carol S.
Horrible customer service. Fletcher is a wonderful person, but the rest of the staff act like being there is punishment.
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March 2023 by Audrie Galvan
Employees super unprofessional, arguing about work hours from across the store, female employee blonde hair very rude. You can tell they are worried about hours and commission rather than customers.
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February 2023 by Karen Rodriguez
Horrible customer service 2.5.23 around noon. The team needs a lesson on how not to judge a person by their looks. My husband works suited up and on his days off wants to be comfortable. The team today took one look at him and decided he wasn't worth their time. He requested to be measured and was treated as a hassle. When he asked to try a shirt on the woman told him he was only allowed to try on the ones on clearance. Take your business elsewhere and don't waste you time with this place.
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February 2023 by Justin Stubbs (TheBoozeBear)
This guy quoted me $500 dollars on a suit without even asking me any questions. Immediately went on their website and saw the exact suit I was looking for for $100. Classy.Update: Their customer service asked me to contact them, which I did and continued to jerk me around and waste my time. Good times.
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January 2023 by Yanira Lacio
It was an amazing experience I believe that we were with a expert since everything he had suggested looked the best. Sales representative George Shapiro in The Men's Warehouse in McAllen, TX
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January 2023 by SANTA in the RGV
Great service. They will make reccomendations if you ask. Good selection of sizes.
