August 2016 by Tracy M.
This dumpy MAC store in Dillard's has the worst customer service ever! Nobody greets you. Nobody seems interested in helping. I was browsing and wanted to spend some money on makeup, specifically a brow pomade. When I asked for help with that, the girl told me "well what you have on now looks fine" I told her I wanted my brows more defined like hers... she basically said mine were fine Bc she was being a lazy ass and didn't want to show me shades, technique etc.. So I walked out, headed to Sephora. Was greeted there. Told them what I wanted, was taught how to apply it, got to play with the Anastasia dip brow. Loved it. Bought it. Why couldn't I get that service at MAC? Never going Back there!
