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January 2024 by Sofia Oropeza
0 STARS THE WORST SERVICE EVER! A chaser was so rude. When I was paying for something my card got declined so asked the chaser if she could hold the item for me while a friend came to the store and Lend me money but she said uh no and in a very mean way so I just left the item and when I was leaving she looked at me bad as if I did something bad STAY AWAY FROM THIS STORE.
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November 2023 by Elvia Caballero
0 stars, I'm only commenting on this so I can leave the complaint somewhere, the person in charge named Viviana gave the WORST customer service I've ever had, their terms and conditions are NOT clear and they refused to make an exchange for something that was regular price and if it could be changed, later this person named Viviana raised her voice at my mother telling her that no one was going to take away her salary for making that change, that she did not lose anything, but she was not going to do it since It couldn't be done, very rude and leaves a lot to be desired about the store, I won't buy again, it's better to avoid the bad time that its employees put me through.If I could rate this with 0 stars I would do it, the "manager" named Viviana gave us the WORST customer service, the terms about exchange are not clear, she told us she would not make the exchange even when there was no reason to deny it, she started to raise her voice against my mother, she told her that it she had nothing to lose, that she will still get paid but that she was NOT making any exchange, really really rude, never coming back for sure.
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November 2023 by Melissa Padilla
Very bad service, they don't even try to help the customer! The manager "lived" super rude and arrogant. If there were 0 STARS HERE I WOULD PUT THEM HERE!??
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October 2023 by Steven Erkman
Awesome store! Luckily not your average clothing which is boring, but very modern and bright colors. Pretty clothing and fashionable.
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September 2023 by Mason W
Absolute worst customer service ever. Employees are rude, unprofessional, and disrespectful.
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January 2023 by summer summer
Do not recommend. Manager with blonde hair is extremely rude!!! Witnessed her yell at two different children from different families for running. I understand children shouldn’t be running but there is absolutely NO REASON why she should be allowed to yell so loud and angrily at children. Everyone turned around. Also, blocked entrance to upstairs 2 hours before closing and no one, literally no one, wanted to go upstairs and change my L dress to an M. Horrible store and management. Stay away please.
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November 2022 by rocio cardenas
I had never been in this place and when I did go the escalator was not working on one side so a worker there got after my child when he touched the band and proceeded to lie that he was forcefully pushing the belt saying he was gonna mess it up and then another worker joined her to gossip about me.
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November 2021 by Leslie Gonzalez
Worst customer service ever! 3 employees refused to return a torn dress I purchased there. Why would I want a torn dress I’m no seamstress what do they expect me to do with a torn dress? Never have I ever returned items. Ridiculous how they tried to say I wore it and am now returning. I let them keep the dress what do I want it for that’s why I’m bringing it back. Never will I step foot in that store again and it’s a shame because I have spent so much money there. I had taken this pic of the rip
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November 2021 by Lori 9
The worker that I talked to was rude and had an attitude when I had just asked a simple question.
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November 2020 by Uziel Perez
Very nice store really liked it.I was helped by this girl named melody very nice ??Great customer service.
