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October 2020 by Yadira Moya
My husband and I built our first home and we had a horrible experience with Lone Star. I do not recommend them. Lack of communication, we wouldn’t get any of our calls/texts returned. They did not do anything to help us through our first experience.
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April 2020 by Joshua Faustino Cedillo
If you want convenience don’t use this bank. They are still stuck in the past there app doesn’t work properly always crashes. I got fraud on my account they said they fixed it. Then they gave me the credit for it then turned it around and charged me for it. WTH. Then lady in the location called vendor and didnt even have the transaction in record so confirmed it was fraud. Still didn’t get credit. Don’t use Lonestar National Bank!
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July 2019 by Monica M Rodriguez Garza
I highly recommend their services. They are professional, very knowledgeable & friendly
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April 2019 by Rick Charles
Terrible place. Went for just a construction loan and tried tricking us into a full mortgage loan, said oh that is company policy. Right!
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January 2019 by Rene Gonzalez
If you are looking for a commercial or residential loan do not come here! This is the 3rd time we have used this bank for a commercial loan and it will be the last. We figured the repeat business would expedite the loan process but this was not the case.
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September 2018 by Cesar Avendano
I just had the best experience with their mortgage department. I was already pre-approved with Security Service Federal Credit Union but after a few non-returned calls and email replies I decided I wasn't going to give them my business.
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August 2018 by Anthony P.
This Mortgage center is the WORST, Be warned.They took so log to do my loan that my rate went from 3.75 to 4.75.Didn't do inspections correctly on my building loan resulting in many code violations in my home.Now in retribution, because we complained about them they are withholding my important paperwork from me.Do NOT USE THIS BANK FOR ANY KIND OF LOAN.STAFF IS POORLY TRAINED AND THE CUSTOMER IS THE ONE WHO SUFFERS.
