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October 2024 by Giovanna Torres Reyes
Have you ever wondered why this place always looks so empty? Now I know why. Worst customer service ever. Bought a recliner, custom made, offered to pay cash upfront they told me it wasn’t necessary and that I could pay the remaining amount when the recliner came in. Months passed, we came into the store several times, no one could tell us where it was, called several times more until finally we were told that it was being held at another warehouse until it got paid completely which we offered to do in the first place, quite honestly the value of the recliner is overpriced and not worth all the hassle.
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August 2024 by Elizabeth torres
Best place to buy a recliner so comfortable, prices are very reasonable, and the best part that it comes with insurance and you can add a couple years more for a couple more bucks! also the best customer service!
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July 2024 by JENNIFER KRIEGER
Everyone was extremely helpful and patient with us.
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May 2024 by Kathy T
Superior service, high quality products, quick dependable delivery.
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February 2024 by Shari Baus
The lady I bought the 2 recliners from was easy to work with & very apologetic for the problems we had. The “problem” was at the time of purchase we had told them we would be back in on Friday to pickup the two chairs. There was not a load out person around to help so the lady & us two 70 some seniors loaded the chairs. One would think that arrangements would be made to have someone there. Besides I ordered an Espresso colored chair & when got home and took it out of box it was called Mahogany a color much darker color. Too much hassle to return it!!!!
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December 2023 by Jim Elliott
Very informative and helped us with looking for a recliner. Friendly and definitely go back when looking for furniture
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October 2023 by Brian B
Could find no way to get into the parking lot. So I left and will never return!
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October 2023 by Mark PEREZ
Poor customer service. Poor product as well.
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October 2023 by Jeff Minor
The manager has the worst attitude ever do not buy here
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October 2023 by Nena Ortega
They have a very good assortment
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August 2023 by Richard Robinson
I met a young man there by the name of KURT. He is a very special person who truly goes the extra mile to make you happy which will end up in a sale. If shopping at Lazy Boy, please ask for KURT. You won't be disappointed.
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June 2023 by Sylvia Mendoza
Your told that everything is leather but it’s not…. They start to peel …. Leather doesn’t peel might fade only … there a joke , too expensive and not worth it …
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March 2023 by Bob BJ Drasner
Fabulous selection, quality merchandise and a VERY knowledgeable, helpful and refreshingly "no pressure" sales lady ? we will be back!
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February 2023 by Irma Hayes
My husband and I went into La-Z-Boy in McAllen to look at their recliners. We were met with friendly and professional staff. It was so refreshing being able to see, test, and ask questions without feeling rushed. Not only did we leave the store with a recliner but also a living room chair. We are returning customers because of not only their friendly, helpful and professional staff but for their quality merchandise. We highly recommend La-Z-Boy McAllen.
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February 2023 by Jaime Tijerina
Was more than happy to purchase another of their recliners. Try the Gibson real comfortable for taller folks. Went with rocking and added the swivel.
