La-Z-Boy Home Furnishings & Décor is a store that offers a wide selection of comfortable, stylish furniture designed to help customers create their ideal home. The store features sofas, sectionals, chairs, recliners, and more, all available in various styles and customizable options to suit individual tastes. Customers appreciate the high-quality construction and craftsmanship of the furniture, along with professional design services that assist in bringing their vision to life. Many reviews highlight the friendly and knowledgeable staff, such as Lidia and Aris, who provide excellent assistance, answer questions, and guide customers through their choices. The store's team is praised for being personable, patient, and willing to help, which makes shopping a positive experience. Delivery services are also noted as being prompt and efficient. Despite some comments about pricing being more expensive than expected, especially with custom fabrics, customers generally feel confident and satisfied with their purchases, often returning for repeat business. The staff's professionalism and dedication to customer service, including help with billing issues and virtual room mock-ups, contribute to a welcoming atmosphere. Overall, La-Z-Boy provides a professional, friendly environment where customers can find quality furniture tailored to their needs.
We found the staff very helpful without being pushy or hovering. They answered our questions when we asked, showed us products that were on sale and with the features we were looking for. A very positive experience.
November 2025
Pricing not clearly explained. Much more expensive than we thought it was going to be with custom fabrics. Excellent friendly staff. Very kind and personable. Willing to help but pricing guidelines set.
November 2025
I visited the La-Z-Boy store in McAllen and picked out the perfect chair the same day. Its a very nice store and the delivery was excellent. I made a good choice.
