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January 2024 by Carlos Buenrostro
Avoid IBC. Terrible service from Mrs Alma Galindo (so called VP) who didn’t comply with regulation and made it hard to access funds.
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September 2023 by joekool o
I've had an account with IBC for 22 years. I go through the drive thru to withdraw some money from my checking account. I gave them my account card,my driver's license and they tell me that the signature on current account does not match the one from 22 years ago. I've never had any issues before in 22 years with my so called signature. I withdrew my money from IBC and will open an account with a different bank. IBC is pathetic. Don't waste your time with these people.
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November 2022 by Bonny Lopez
Horrible experience everytime I'm there. The drive thru people need to get trained in their field of work and customer skills.
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July 2022 by Erik SV Cash Flow
First time in the USA and all my money gets taken by the ATM... Luckily I had some pesos to sell otherwise I'd be on the street tonight. I'll try fix this tomorrow, if I'm successful I'll change my rating.
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April 2022 by Luxury cabinets Design
I came to exchange Euros to dollars the where paying $1.05 per euro I had 310 euros 310 x 1.05 =325.5 yet the manager wanted to give me 295 and said I had to divide not multiply.What a joke.
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January 2022 by Noe Ramirez
I wouldn't recommend this bank in this location I would rather go the ibc in the HEB. They are much nicer
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December 2021 by David Garcia
ATM never working
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November 2021 by Margo
Forcing Masks on customers even after CEO publicly announced they wouldn’t. Will be closing account and do business with other banks that don’t discriminate.
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August 2021 by Jose Solis
Wont answer phone calls and when they actually donthe trasfer your call and hang up! Terrible service
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June 2021 by chronic8789
They stole 100 dollars in quarters from me. Hopfully theyll give it back
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May 2021 by Arturo Santillanez
Went to get a new card and they told me have a sit I sat there for more than 30 minutes no help bad service I just left will close that account there service suks
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January 2021 by Ernesto Ramirez Prieto
(Translated by Google) An envelope sent by courier was lost, with a check for taxs and they were very kind, it was tracked without results and it was quickly canceled(Original)Se perdio un sobre enviado por mensajería, con un cheque para taxs y fueron muy amables, se rastreó sin resultados y rápidamente se cancelo
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November 2020 by textbooks 2009
This bank should not exist. A complete scam. They took money from my account from a refund a merchant refunded to me. impossible to resolve with their staff and then they also took more money with fees. CLIENTS BEWARE.
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January 2019 by Anna Saldana
Rude staff.
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January 2018 by rogelio cantu
This is the best branch of IBC in the mcallen area. Even though it is not a drive through, the customer service makes it worth getting down. They go beyond their way to help a customer.
