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December 2023 by Noah Soliz
Overheard Heb employee Precilla talking down to another colleague. You can tell she is a miserable person.
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July 2023 by Ana G
Thank you so much for your prompt attention. Beka was very empathetic with me and the situation I was in. Beka listened to my concerns and immediately took ownership of the situation. Her way of communication put me at easy. Grateful for Beka and pharmacy team!!!!
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June 2023 by ernest ochoa
Staff is always readt to help. Prime example of what a pharmacy should be.Great job!!
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March 2023 by Sandra Sanchez
Good service
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October 2022 by Julie Garcia
The staff is very helpful & friendly. They take time to answer any questions I have. I had Elena help me today & she explained all my prescriptions. Very nice!
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May 2022 by Joel Aguirre
Very good and hard working people their.
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March 2022 by J Q
This HEB Pharmacy has no respect for its customers especially the Pharmacy manager she insists manufacturers coupons are to blame for pricing and will not look into the coupons used previously.Says will not work with you. At the end she apologies whither not a good turn out. The lady at the window says you go look for your coupon after waiting in line for 30 minutes. This Pharmacy is very unprofessional.
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March 2022 by Jesus Paredes
Best prices
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October 2021 by Mariana Ojeda
Excellent service,they went above and beyond of what they need to do, had issues with one of the medicine not been covered my son's insurance, they try to get another approved by the doctor. Dr.s office was not responding and at the end Drs office just told me the medicine they had switched that the insurance didn't want to cover to just get taylenol well .... When trying to figuere out what to get I went to ask in the Pharmacy dep they checked and informed me that the alternative medication was cover my son's insurance that Dr office had not send the correct medication. Celena R. Went above and beyond to make sure I got the medicine my son needed for the medicine and got the pharmacist to explain to me how to give it to my son and the side effects they he might had( I didn't got the chance to see his name,I saw him in the immunization room earlier) But I wanted to really thank you for the great service provided today specialty since we're talking about my son's health, this mom truly appreciate your service keep up the great work.
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October 2021 by Jasmine Marie
Friendly, fast, and very knowledgeable
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February 2020 by Pablo De La Garza
Worst pharmacy service provided by a Pharmacy tech by the name of “Manny” and the Pharmacist who in the process of trying to clear my medication , violated all my privacy rights on sharing my diagnoses and personal information. Had to get the store director Mr Albert involved the clear the mess they created for not following simple instructions given by my physician . After all the privacy laws where broken Mr Albert was able to clear the situation. I will give a 4 star for the general store for handling the problem and 1 star to the pharmacy department for exposing medical condition to personnel not certified to handle patient confidentiality .
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December 2019 by eddie marquez
Good service
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July 2018 by Susy Ga
Great!!!
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July 2017 by Maribel Martinez
Ive always been happy with the customer service at this HEB, but today the pharmacist, Manny, made a big difference in my day that was not going too well. Its difficult when you have a child with ADHD that NEEDS his medicine just to get thru a normal day. His medicine helps him so much he is truly a happier kid. Long story short, i was having trouble filling it bc i had changed his medicaid provider and now it was going to take days to get it approved again by the Dr. But Manny went the exra mile for us and althoughit was close to closing time he made phone calls to get it approved for us today.
