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March 2024 by Jovanni Bernal
I hope this gets to the right person that’s in charge now. This gym has been my temple for more than 10 years and I know that everybody has difficult times but jeez this got out of control. I will not talk about the monthly payment or what we shouldExpect for the maintenance fee. I want to talk about the hazards that can happen if this gets out control, there’s no lights in the dumbbell area somebody can fall, the cleaning needs to improve because there’s always water in the sauna, steam room, lockers, pretty much all the men’s restroom. Some of the machines don’t feel secure, I feel that at any time a screw will fall off. That’s some of the things I see daily and finally I got tired of it. Im just waiting on my annual membership gets done so I can look for a new gym. I really wish this gets fixed and the owner gets the right person in charge. All the best, peace and love.
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March 2024 by HydroHero
Equipment is all messed up, charging us a service fee every year and not seeing any improvement. For the price not worth. Some staff members give horrible attitude, the jacuzzi and pool dirty as usual. Basketball court floor usually dirty and needs construction maintenance. Weights are all over the place. No AC without garage doors at least open. Half the water fountains don’t work.
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March 2024 by Isaac Hector Cervantes
Honestly the worst experience I’ve had with a club. Trying to cancel has been hell. I also have to pay 30 days extra for the month after I cancel a claim to the 30 day notice. I also would say that pins were not in the machines often at this facility. The steam room has not been working for months.And the late fees are huge. Overall I would say they make it very clear that you will be penalized but they won’t have any consequences to the service or lack of service you pay for. I honestly feel sorry for anyone who goes into a contract with this gym. It would be the equivalent to being married to your worst nightmare. I gave them two stars but honestly they don’t even deserve that.
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March 2024 by Abraham Sayavedrah
Body pump it’s a great class - I recommend it It changed my life and still does. Energy level , body shake. Etc.The coach Adam Trevino is a great coach You need to come to his class and check it out ??????
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February 2024 by Monica Flores
Gold’s Gym Mcallen offers the most amazing GGX classes. From high intensity BodyCombat HIIT workouts to BodyFlow(Yoga,Tai Chi & Pilates) and Body pump which is my obsession-combines athletic aerobic movement with strength training with stabilizing exercises.
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February 2024 by George Stacy
Big gym with plenty of leg area to go HAM! Pool, track, sauna and even a cross fit area. Not just a gym, more like an Athletic Club! Staff is awesome and very knowledgeable.
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February 2024 by Default
People are kind. The workout programs are plentiful.Management has improved.The gym has people who are continuously cleaning.The issue is.The steam room in the men’s locker room is broken.Also workout machines are outdated.Hopefully they get this sorted out soon
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February 2024 by Juan Reyna
The best gym in the valley As soon as you walk in you feel God presence definitely worth a try!!!
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February 2024 by Ana Calacuayo
Awesome Gym! George is supper helpful. Never lets us go wrong with our meal replacements. Spots us from far away, correct us so we don’t get hurt. Motivates us everyday.
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February 2024 by enrique calacuayo
I love this gym location! And George makes the experience better! He is always there to help and answer any questions without hesitation or making you feel bothersome .
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February 2024 by Adree T
There’s this trainer at Golds who is honestly at this point I will call it harassing. While I was pregnant working out he approached me to keep asking if I was done using the cable extension. Mind you there were other people he could have asked. Another day I was wearing my mask, cause being pregnant I obviously wanted to make sure I didn’t get sick and he looked at me and said “sure, that’s going to keep you from being sick”. Today Tuesday 13 and 4:45pm as he was training a client he approached me to ask if I was done. Clearly I wasn’t and there was another male that he could have asked but again it had to be me. I wasn’t. Said I’m almost done and the since I wasn’t done when he needed it he made a comment saying “sure send the text I’m here worrying about my client” firstly I’m tired of his comments and the continuous harassment. I was still catching my breath cause I needed to. Then he took my water bottle to the front for no reason. Im pretty fed up with this man’s gross attitude and entitlement.
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February 2024 by boladebillar96
They do not respect your reservations on the racquetball court. Multiple times Ive reserved and they don’t care about reservations. Also one of the courts has been closed due to a broken light for over 3 months. They haven’t fixed a light in 3 months!
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January 2024 by J J
Will be canceling my membership. The general manager must not care for the facilities condition. Tape on stairs that need severe maintenance, worn down equipment, basketballs are in terrible shape with no tread etcThere are cheaper gyms that have way nicer equipment.
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January 2024 by Madeline Torres
Disappointed that they removed active and fit from their services guess they don’t support military service memebers or elders
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December 2023 by Sophia Rodriguez
would not recommend this place to any elderly people due to the fact that they simply do not know basic customer service or forget it. my grandmother was there about an hour ago and the front desk receptionist, sofia (or sophia), held up my grandmother who goes in for physical therapy on the treadmill for more than 30 minutes. keep in mind my grandmother is an elderly woman who had an accident (and is scared to drive alone in the dark at night) and my grandmother since then has been instructed to go to the gym. she refused to let my grandmother in and made her call her insurance to verify that they were covering her membership and it was active. wether it was a personal issue or a system issue my grandmother wasn’t able to get her therapy in due to how long she spent trying to sort that out. would not recommend.
