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February 2024 by Glen Ewer
Made an appointment to have the cracked glass replaced in our door. Appointment was for 8am. Called at 8:30 and was told the tech was 15 minutes away. Tech arrived at 9:00. Apparently honoring customer commitments is not a priority. The technician was skilled and the install was excellent. He cleaned up afterwards.
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January 2024 by Cameron Shaw
These ppl are no good there’s never anyone available I’ve call them for 2 weeks straight and still can’t get work done by them very bad for business
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January 2024 by Kevin Druckenmiller
Terrible service. Contacted them on 12/27 and the earliest appointment was 1/04. Went in at 1 P.M. for our appointment and were told that the tech would be at least 30 minutes late. They then said he could come to us between 11:30 and noon the next day. Showed up after 4 P.M. and did a quick and lousy chip repair. After he was "done", you could still see the chip and feel the indent on the outside of the windshield. We complained on the spot and were told they couldn't do anything else and that was as good as it gets. Now having the windshield replaced as the chip cannot now be repaired properly. Do not recommend them at all.
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November 2023 by Steven Lowery
Not good, I contacted them two times to replace 2 windowpane. The lady that answered the phone asked if the windows were double pane. Said that they couldn't fix them. Called a second time the lady said to send pictures and sizes for a quote and it's been 3 days and no quote. Not impressed.
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November 2023 by Marittza Adame
The staff were very respinsive and professional. Follow-up calls with delivery details were excellent. I will definitely be calling them for any glass projects in the future.Service: Double pane window installation & replacement
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October 2023 by Joel Hernandez
Two home windows were replaced. Excellent service, very reasonable prices. Technician was very professional and organized.Services: Installation
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September 2023 by BRIAN D.
I like Glass Doctor but why are they closed on Saturdays? Inconvenient for those of us who work during the week.
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May 2023 by Joe Gutierrez
Went to get a small chip repaired after speaking to lady day before and told me walking are welcome. Next day I show up early and no technicians are available up after 2pm. Either I was misinformed or they have different people running the front desk.
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April 2023 by RyanE G
I’ve called five times to get a call back to find out if they can do a glass for me for my window not one call back any business you can’t call me back I don’t trust him. I want nothing to do with them and this is coming from me, senior consultant for the Better Business Bureau of Chicago.
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January 2023 by Avelina Hernandez
Wow. To find a good place to get anything done for you in the valley in Texas is very difficult. Glass doctor is amazing. Not only are they so professional but they have employees that care and take pride on their work and reputation. Thank you for such great work on my cracked windshield on my brand new 2022 car.
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December 2022 by N K
Took in a 20 year old truck. I thought a windshield replacement was hopeless since it had rust. Technician (Jose) was so kind and knowledgeable. He did his best to provide the best solution for me. He gave me options and kept me informed through the entire process. When I got my truck back, I was so impressed. It looked like a new truck. It was sealed and had a super clean windshield. Thank you so much! I definitely found my NEW glass place! They work miracles!!!
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November 2022 by Robert Coakley
Two insulated windows on my motorhome needed replaced.Instead of rushing to get the job done, they waited for the perfect weather. Technician left zero evidence he was there.
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October 2022 by linda grisaffe
They were wonderful. They were able to replace the strips on the window after another glass company took them and would not return them. The tech knows his business and office staff was great too.
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October 2022 by N Kay
Took in a 20 year old truck. I thought a windshield replacement was hopeless since it had rust. Technician (Jose) was so kind and knowledgeable. He did his best to provide the best solution for me. He gave me options and kept me informed through the entire process. When I got my truck back, I was so impressed. It looked like a new truck. It was sealed and had a super clean windshield. Thank you so much! I definitely found my NEW glass place! They work miracles!!!
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August 2022 by Geez L.
Excellent work. Good customer service. Fantastic experience. Most definitely will continue to do business with them and highly recommend.
