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May 2024 by Aaron Scalise
What a joke. Had another location cancel three appointments so came to the Jackson rd store. Got here and was told that since my iPhone 11 had a couple of scratches on the screen they couldn’t replace the battery. They said the screen would break trying to open it. I have done this job myself on phones just like this. It’s obvious they have no clue what they are doing. Don’t waste your time with these clowns with your Apple gear, with your $200 laptop, maybe…. At least this store kept the appointment.
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July 2022 by Deance Reyes
Had a horrendous experience. A guy with long hair at counter. Wanted to force me to sign a paper that said I was satisfied with service performed when I had not even received the item back . Manager had to step in.
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March 2022 by Tony Pappa
The tech was awesome! He not only pinpointed the issue, he helped me find a replacement power adapter for my backup drive. ?
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September 2021 by Carlos Garcia
These dweebs (lol) have come out to my curbside spot within minutes each time this past week. It def beats standing in line for a pickup. Thank you Geek Squad!
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November 2019 by Ron Vergo
The personnel that assisted me were very friendly, knowledgeable and professional.
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November 2019 by Jose Flores
The staff is descent needs 24/7 coverage
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November 2018 by Eric A
They don’t have any knowledge about Apple products.
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November 2018 by claudia garza
Excellent customer service and the technicians are very friendly and efficient
