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February 2024 by Cindy S.
HEB is hands down the best customer service in a grocery store I've ever shopped at! I could not find a unique food item and the customer service representative consulted another employee and came back with the product. With a smile!
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November 2023 by Brian A.
you'd swear they were whipping up the medications from scratch in there the way it took so long. every time I pick up a prescription from here I download a new audio book to listen to in anticipation of this wait.
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April 2020 by Gabby T.
At this H-E-B I never have a problem but i was in the line to pay for my groceries and the cashier, Amy, had the WORST attitude and was so rude to me for no reason. It honestly gave me a bad mood for the rest of the day. When she gave me my change, she literally slammed it in my hand like she was frustrated with me. Hopefully she sees this and changes her attitude because even I work in customer service and I don't let my bad days ruin the customers experie
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September 2019 by Yoli M.
This is the best place to do my stuff. Only there is a small problem. You cannot look what you want and they do not even care if you need to walk by. The aisles are not done for those things which are wider than a regular cart. I hope you can resolve this problem. New managers and all employees are very kind.
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July 2019 by Drew O.
Good location. 7 min from my hotel. They have many variations and sizes for this chain. This isn't a HEB Plus but it's not the massive one either. They don't carry their HEB Reserve brand lunch meat here which is lame. Out of all the chain grocery stores that offer their own line of food I appreciate HEB the best. Wish they were in the NE. Often get the HEB brand of food and products.
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July 2019 by Cassie B.
I absolutely love my HEB never have I ever been spoken too so rudely before. Delfina in the self checkout needs a job where she does not interact with customers.. heb was slow in the self checkouts I was in a hurry I realize I had more than 10 items but definitely not 30 as she so rudely pointed out by saying "ma'am this is 10 items and you clearly have about 30" her voice & mannerism was not nice! There was literally 3 people using and no line. I've been using that self checkout since they installed it with more than 10 items not one employee has ever been rude enough to tell me otherwise. I'll give her the fact she's observant but her customer service is for the birds.
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June 2019 by Sandra R.
A few more items in the international section! His is always great for new recipes, etc to try! Check out the luscious chocolates from Germany! They have chocolate with extra milk for children. And the Middle Eastern goodies! Sauces, etc. Yum!
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February 2019 by Alberto R.
I live extremely close to this HEB love that but other than that its always super clean and organized. They always have a worker near by if you need help with something. The guy the cooks the samples is amazing with kids, my son and daughter look forward to going to HEB to see what he is cooking this time overall my favorite HEB.
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August 2018 by Sue H.
I love H EB this is no reflection on the overall store or the way it's ran and everything that's so awesome about it, But the one thing that I totally looked forward to was their donuts they had the most awesome chocolate and with sprinkles donuts ever, way better than anybody else's, And they've been renowned Valley wide for years. I know this seems a little Petty or nit picky but I'm really disappointed that they made a major change on the chocolate and how they glaze their donuts they're horrible , The new chocolate is this slimy, runny, messy disgusting wet drizzle that slides off the donuts, I can get that kind of low quality anywhere else at any other donut shop, I am totally disappointed and will never ever buy any donut from the HEB bakery every again unless they change it back And I promise you when the Winter texans come down here and see they've made this kind of a change they're gonna lose all that business bottom line , You really shouldn't mess with people's donuts fix, if it aint broke don't fix it. disgusting rant over.
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May 2017 by Cliff B.
I believe this is the best H-E-B in the McAllen / Edinburg area. I consistently fine competitive prices and great selection on food, pharmacy, grooming and hygiene supplies, home cleaning and kitchen items, greeting cards, floral, bakery and deli items. Well they do a lot of business, they have plenty of checkout counters including express checkout lanes for those with just a few items. I have found the employees to be pleasant and well-trained. The deli has a large variety including many hard to find specialty cheeses such as smoked gruyere and smoked cheddar. Next to the deli area there is a good selection of gluten free flours and products. Today I was looking for a Mother's Day bouquet and found a huge selection of very fresh roses and mixed bouquets. As I was in the checkout line one of the employees came up and handed me a carrier so it would not tip over in the car, and also a $10 off coupon! How many places can you find that kind of service? This H-E-B has a large variety of international foods, not just Mexican but also other items such as Asian, and European. You can choose between so many varieties; eg., local Falfurrias butter to imported Kerry Gold gold Irish butter, Texas made Blue Bell ice cream or an imported Italian gelato. They have a large selection of coffees, teas, both packaged or in bulk for you to grind there. The vitamin and health supplement section can be a bit confusing to navigate, however they carry items we can't find anywhere else such as chromium picolinate to help balance your sugar levels. They have made your name brands as well as their own H-E-B generic which I find to usually be is good as any name brand. H-E-B is known for their meats and seafood, and this particular location seems to always have what I'm looking for. They must have a great management, because they're always fully stocked on seasonal items like for holiday cooking when you're looking for that piecrust or sage seasoning for your turkey dressing. The produce section as organic as well as regular fruits and vegetables. They also have specialty items like yucca root, mamey, baby bok choy, and dragon fruit. I do wish H-E-B had more from which to choose for vegans. One of my daughters is vegetarian, and would like to be vegan, but in this very carnivorous area we have not been able to find enough vegetable based protein options (even at Sprouts). As a chain, H-E-B does really well, but not every store is as nice. You can also fill your gas tank at probably one of the lowest price is around. This is one of the nicest grocery stores I have shopped in.
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December 2016 by Raymond W.
Great H-E-B. Situated in a great N. mcAllen location. Plenty of checkstands. Friendly staff. Gas station often best prices in town. Practically there 7 days a week since so close to home. Open till 0100 everyday.
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September 2016 by Louie A.
We drove by hear to buy several grocery items to cook for our family while visiting Pharr, Texas. They have everything we needed. Nothing special just a regular HEB.
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July 2016 by Regino G.
Who doesn't love HEB? Specially when it's an HEB plus they have everything you could ask for and more! They are always so fully staffed and always have people to assist you which is a big difference from other places. At this location they have a lot food options such as natural, organic, and vegetarian food. That's why I love coming to this place cause it offers it all. It's a great spot to get any kind of food for your diets! I totally recommend this place for anyone looking for friendly service and great food options!
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November 2015 by Rene C.
Best HEB in McAllen. Always clean and great customer service. Food in deli is always hot and fresh.
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June 2015 by Yung L.
I'm reviewing the HEB Kitchen part of Chinese food. The General Joe Chicken, Lemongrass Chicken, and Sesame Chicken are delicious here! The General Joe Chicken has a tangy and somewhat of a spicy because of the crushed red peppers added on there. Lemongrass Chicken is only available on certain days of the week, so order it if you see it! The Lemongrass Chicken is spicier than the General Joe, except it's grilled chicken! Sesame Chicken is sweet, but it's not that great but delicious! The reason it's 3 stars instead of 5 for the Chinese food is the rest of the food there is mediocre at best which means if you're on a budget or want to eat a simple meal of Chinese food, this would be one of the best places to get your Chinese food fix!
