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September 2023 by Cassyy C
I can’t wait to part ways with this bank. I’ve always liked the customer service, but the bank needs some BIGGGGGG time upgrading. One of the most irritating, frustrating, inconvenient issues I’ve always had with Falcon is the EXTREMELY limited features the atms have. Not being able to deposit seriously has brought me frustration every bank trip. I could never upload checks through the app. When checks are on hold they can take longer than expected to be approved; I’ve had to call in and ask what’s the hold up. The debit cards do not have tap. Ay no. And Saturdays only drive thru. SMH, what about the people that work m-f 8-5. I need to go inside to close my account. Thank you for your time Falcon. Goodbye.
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September 2022 by apolinar luna barraza
(Translated by Google) It has a very accessible and pleasant Manager. It has a spirit of service. Its staff is cordial and very friendly. I am happy with your attention.(Original)Tiene una Gerente muy accesible y agradable. Tiene espíritu de servicio.Su personal es cordial y muy amables todos. estoy contento con sus atenciones.
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November 2021 by Elisa G
(Translated by Google) The cashiers were super nice, they took care of me inside very quiet and super fast.(Original)Súper amables la cajeras, adentro muy tranquilo y súper rápido me atendieron.
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October 2021 by Carlos Garcia
They are taking up to 20 minutes PER vehicle.Friday October 8 , 5:30 PM.
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June 2020 by Miguel Gutierrez
Well they are great employee ssss but. Management needs to fix the phone system. That you call to find out your balance. Because it doesn't work. And that is a technology problem..???? Makes the bank look. Bad....saturdays. It doesn't work at all.is this by design??it use to work. But not no more...
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February 2019 by Alex L
I'm really grateful with Falcon International Bank for helping us during the longest government shutdown in history. They were very helpful in providing us with a very, very low interest loan to make ends meet while we were not getting paid. Thank You Falcon International Bank for your service.
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August 2018 by Danny Nahas
Despicable institution with no regard for their clients' satisfaction. The empathy is not there with these people. Avoid!
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April 2018 by luis Alanis
Very helpfull personel
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April 2017 by Eduardo Fernandez
Horrible service.
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December 2015 by Rob Gunkelman
Always friendly and personable. Great bank!
