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September 2024 by Jorge Munoz
Our brand new 2024 Chevy Silverado 1500 was towed in for drained battery a few months ago. Downtown Express couldn’t do anything about the battery. Truck was sent back to dealership service and battery was deemed defective and replaced. A few weeks ago I contacted Downtown Express about scheduling on oil change and I was told that the oil had already been changed.???? They couldn’t do a simple battery replacement so they changed the oil instead without our authorization!! No common sense.
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April 2024 by Eugenio Garza
Service is great and the wait wasn't bad at all considering the service performed differently from one vehicle to another.
I get my vehicle serviced there every time I come to Texas for the winter before I head back north to Michigan.
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February 2024 by Bernardo Hernandez
Small town feeling
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January 2024 by Gabriel Farias Jr
awesome service everything. that's why we keep going back.
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January 2024 by Antonio Benitez
I got a call that my truck was due for an oil change. I asked how much it would come out to. The girl said about $79. I scheduled the appointment and took my truck for the oil change. When I picked up my truck they charged me $123. I told the girl that they told me it was $79. She smiled and said no, it’s $123. It told her somebody lied about the price. I asked for a coupon. With a smile again she said no. They lost a loyal customer who had done business with them for many years. I will no longer go with them. People, SUPPORT SMALL BUSINESSES. I already found one to do the next oil change.
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January 2024 by Agustin Maldonado
Bought my truck in July 2022, had a retrofit for parking sensors due to part shortages, which I understand, they told me it’ll be available in about 3 months from day of purchase which wasn’t true, was barely contacted 15 months later. The upsetting part was that after taking some time off from work to take it in for that recall and waiting 3 hrs for 2 simple screws they tell me that the sensor that was to be installed came in damaged. You would think before disassembling my truck they would have inspected the sensor. So their response was we will have to order another sensor and have you come again whenever it gets here. Very unprofessional service.
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April 2023 by Alberto Perez
Took two vehicles to have oil changed. Staff was very friendly and attentive. It is best if you schedule an appointment.
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April 2023 by Robert Ringler
Outstanding service. No wait around.
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January 2023 by Omar Soto
Good and friendly services!!
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January 2023 by Joe Ramirez
Great place to get a tune up on your vehicle. No appointments needed. Wait time was minimal. Once the got to mine service was fast and employees were very friendly. Will be coming here again.
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January 2023 by Francisco Barajas
Always very nice and fast..
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January 2023 by Amy Yarrito
Great service
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January 2023 by Sabrina De Anda
Great staff and fast service.
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December 2022 by Cesar Curiel
Great service and they really do treat you like family!!
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November 2022 by Joann Wright
As always ...EXCELLENT SERVICE! Fastxand efficient! Tina and her crew do a great job!
