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November 2023 by John D
I'm writing this review on the eve of Thanksgiving because I'm so thankful for the service I received from DHR Health (Neuro-Therapy Institue) located at 4500 N. 10th Street, Suite 400, Mcallen, Texas 78504. I will also be posting my message on Google because I want everyone reading my post to know how special of an employee you have working at your facility.I was directed to go to this location for physical therapy. I was in a lot of pain and very irritable because no one really gave me any relief from the agonizing pain I had in my neck. I was able to get an injection to help with the constant pain I was having on a daily basis. I was taking Advil daily just to go to work.Sanjuanita (SJ) was assigned my case. The day we met I wasn't really in a good mood. (SJ) asked me several questions about my pain and you know how you feel when you're hurting. You really don't want to hear anything. You just want the pain to stop. It was like Charlie Brown talking to his teacher (Blah, blah, blah). (SJ) applied pressure to the area where I was hurting (deep tissue massage) and I instantly felt relief.(SJ) was so kind and understanding of my situation. There are no words to explain the outstanding care I was given. In two weeks, I stop using Advil completely. I was amazed at the treatment I was receiving from (SJ).Finally, someone who really listen to my concerns. I have been discharged for several weeks now. I wanted to give a review about (SJ) on a daily basis, but I can only write one review. I'm so thankful for the service I received from not only (SJ) but the staff working at the clinic.Natlie was awesome and made my appointments work around my work schedule. Thank you, Mrs. (SJ), for all you did for me. I pray God will always keep you and your family safe. You are definitely heaven sent. Bless you for what you do. May you and yours have a safe and blessed Thanksgiving. Thanks to (SJ), I'm pain free now.
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August 2022 by H D
I would like to commend Mr Nico Valdez - one of their Physical Therapists. He is knowledgeable and very pleasant. He takes time to explain things in a manner that his patient understands what he is discussing, he takes his time to entertain and answer his patient’s concerns and questions. He makes his patient comfortable and not feel rushed. He’s very patient with his patient in doing the exercise/therapy.He is an asset to the institution.I would also like to commend the staff of this facility. Reception staff are pleasant - greets clients and families cheerfully and makes them feel welcomed. As we are waiting to be called, I see other therapists greet their patients like they are glad and happy to see them. Surely this atmosphere makes their patients calm and less anxious which will make them more responsive to their therapy. I totally recommend this place!
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April 2022 by Noemi Lozano
Highly recommend this place. It has changed my life. Staff is professional and knowledgeable.
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July 2020 by Josette Garza
Amazing staff and very helpful. Very patient. Amazing experience overall.
