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November 2023 by Jessica Guzman
My phone had been stolen this weekend and Helen was an amazing help! She was straight to the point but also very friendly. Amazing help I couldn't have been making this review without her help!!
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July 2023 by Maria Lopez
After being over charged by a previous employee that used to work here I was weary about returning. I believe her name was Helen. She helped me purchase a new phone and even moved all my information from the old one to the new one. Love the service. Greeted me with a smile and even told me to return if I have any questions. Definitely a level up.
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July 2023 by Sero Cazo
After having a horrible experience in another cricket. Helen took her time to inform me about all the phones and deals. Even informed me about discounts I didn’t even know about. 10/10.
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July 2023 by Sandra Meza
Really bad service. I asked for a particular employee that has always helped me with any issues and not only was the employee rude when I asked for him but started helping me unwillingly. This bad experience would have definitely been a great one if Javier would have been present to help me out with my concern.
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December 2022 by Sonya Quijas
Javier was AWESOME!Talk about great customer service...I couldn't thank him enough if I tried. Such a friendly and cheerful attitude about his job and it's obviously his personality. When you hired him, you won the Lotto! Please extend my appreciation for his help with my non savy tech sister and me. Thanks
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December 2022 by Diana Leal
Javier was so helpful. His assistance and patience with my little knowledge about phones told me that he cares about his customers. He is a great asset to your company.
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July 2022 by Alejandra Rios
My husband and I are beyond happy with our experience at this Cricket store, Javi and Helen deserve recognition. They not only helped us connect service for our daughter, they did all they could to apply additional discounts to our plan. They were helpful, patient, and willing to answer all our questions. I highly recommend this location for anyone locating a Cricket store for services.
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July 2022 by Brittany Alaniz
I bought my phone there with Javier great manager and Pedro change my contacts and pic I love there service I will go back because I need purchase an iPhone I will love to work with them again
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June 2022 by J Rios
Every helpful staff and went out of there way to save me money and make sure I left happy... Thank u Javier..
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May 2022 by Yolis Cardona
Came in looking to switch. Left with a New Phone and another line. The amazing staff really helped me out. Love them. FIVE STARS.
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April 2022 by Patricia Degollado
Love, Love, Love the service with Helen!!!!I changed from another provider to Cricket since last summer.I walked in just before closing and I was greeted with a smile and Helen and the other team member stayed an extra hour or so after closing to finish my purchases! Wow!Today Helen called me about a program I was enrolled in that was not identifying I was enrolled in. She researched the problem and fixed it and called me to notify me it was good to go now.I love it when the team at the store is happy to help you and goes over and beyond especially if I am not too familiar with how or why the situation is problematic.Helen is "in the know" and "on point" regarding product and service!Five Gold Stars for this Cricket Store and for Helen!I'm never leaving Cricket again as long as Helen is there!Service always keeps me coming back to any business! :0)
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March 2022 by Alma Garcia
was feeling overwhelmed and stressed to buy a new phone and the women named Helen. Really helped me out. Left happy and satisfied with my NEW PHONE. She’s a keeper.
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January 2022 by Ludivina Ortiz_Gonzalez
Excellent service at the time of buy it and after that every time time I need assistance they’re very helpful. Javier great manager
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January 2022 by Rosalinda Vela
Great costumer service and great deals and I did an upgrade and aal and Javier was really helpful gave me a speaker and case and temper glass for my new phones I am so happy for being at this store
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January 2022 by Rosie Valdez
Went into the store today and I had the best service. I was assisted by Helen who was the nicest and informative. Overall great experience!
