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“I had several banking issues over the last couple of days and I was very fortunate to have had Hana Aminez from member services assisting me with my needs! What an amazing young lady! She not only took care of all my banking needs, but also answered any and all questions I had regarding my transactions. She is very knowledgeable and patient, and left me completely satisfied in reference to my banking needs!
Thank you Hana, it was a pleasure working with you!”
“Excellent service for so many years. All of the staff is very friendly and always has a smile on their face! And right there in front of me giving great service which make me feel good!”
“We decided to visit a nearby branch to resolve our issue regarding loan payments. We were attended to by Vianney, a loan representative, and her supervisor Priscilla .The two ladies were very attentive and extremely patient with my over-explaining of our situation. Somehow we had been charged 4 times in a single month as opposed to a one time payment. Naturally, this would make anyone upset but the customer service we received was exemplary. They were very accommodating to our need for having everything explained. Their customer skills are a credit to this institution. My daughter and I were very pleased with their level of professionalism.Our issue has been resolved. We are very grateful to Rally Credit Union and its employees for treating us well.Additionally the women were very kind and humored me as I told them dad jokes. Because they seemed to have enjoyed hearing the jokes I will include one in this review.“A year ago a friend of mine decided to go to mime school. I haven’t heard from him since...””
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“Loved the great customer service given by Ms Nora. Not only did she help me with getting my loan going but she was very friendly and informative towards what stepd to take. Will definitely come back to her for financial advise.”