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March 2023 by hcssmpriusa
0 ⭐️They set up for me an appointment at 10:30 03/17/23 and I was waiting more than 25 minutes without any help.people are completely incompetentWorst chase bank in town
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January 2023 by Tammy Lopez
Probably the worst bank to be honest. Don’t use their ATMs because I made a deposit and the ATM glitched on me and took my money. I deposited $640 cash and they only gave me $175 credit ! The claims department did a lousy job and said that’s all they could find in the atm . Fraud and Negligence is probably going on in this particular bank so if I could recommend anyone to this bank I would NOT.
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November 2022 by Robert Davila
A gentleman by the name of Scott , such a professional , very polite and helpful . He’s not a bully when it comes to customer service . I very much respect this young man for being so dedicated .Fantastic work, he literally makes my day ! Thank you so much , pls don’t give him a hard time
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November 2022 by Baldemar Guerrero
Saturday morning , one person for the whole branch in one of the busiest areas of the city. Don’t come here
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July 2022 by Tomahawk
customer service encountered some wet back by the name of vianelli totally incompetent wouldn't take deposit to make a payment on my account. The staff there is pathetic especially vianelli she is worthless she's probably divorced twice three abortions she's trash human fecal matter
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July 2022 by jeffrey lowery
They charge $10 to cash my company check because I do not have an account with them I do not have a bank account with anyone else and do not choose to have one because I do not trust banks in my money I trust cash
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May 2022 by Rick
The staff here is very kind & friendly, the ATM machine inside the bank works just like a cashier it can read checks, you can do deposit etc.
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May 2022 by jose serna
Hacked account and then got it blamed on myself like no help or nothing after that
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March 2022 by Ike I.
Long wait at the drive through line only like one teller working while the others were just sitting around chatting with other employees doing nothing.
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September 2021 by Alvaro De La Rosa
Stay away, once you open an account they'll forget your a CUSTOMER was referred to mortgage lending by Miriam, if you like getting your calls ignored and love voicemails to be answered days later that this is the bank for you. Mortgage lending is a joke, use any other banking or mortgage service.
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September 2021 by Gilbert Aguila
Made an appointment with Miriam Garcia and had to wait 30 minutes after being early, she eneded up taking a walking before her appointment which is a joke. Horrible customer service and lack of experience = 1 star.
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May 2021 by ShaJul super
If your time is money dont consider this place. Long lines and to open an account you can be canceled and reschedule. However, even after an appointment they can keep you waiting for so long and no one cares to ask banker for an estimated time. Hopefully a higher up can coach and train team here on priorities and speed of service.
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May 2021 by claudia hernandez
Wonderfull
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April 2021 by Jr Garcia
John was very helpful
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September 2020 by Natalie Garza
ATM machine ate up my money!!!
