-
February 2024 by Andromeda Gonzalez
Bought my first car here about 2 months ago and the experience was great, they talked about the nana’s warranty and all the good perks about it being a life time warranty but I was soon disappointed to find out that nana’s only pertains to the new cars. When I called and asked about gettingMaintenance they told me I wasn’t able to get any help because the car they sold me was used. I was upset on how they let the dealers lie about certain things just so they can make some cash. Ridiculous.
-
February 2024 by Erica Martinez
I love this location when I got my car tania my sales rep and the manager there did EVERYTHING possible for me to leave with a vehicle.....even with bad credit and a repo I couldn't believe I left with a vehicle even at a price I could afford, tania even helped me get insurance at a GREAT price over all very affordable payment and insurance payment she was kind and sweet ? I call her and she still answers me to help me she's amazing.Also Indra & Marco Padron are amazing Marco explained the oil change and free services I had he has very good communication called me before , during g and after and my car was out sooner then expected and he also received me with a great smile and amazing customer service and Indra was sweet and kind reaching out to me to ensure I rrecieved the quality service expected. Overall I love charlie clark nissa mcallen.
-
January 2024 by Elier Padilla
I called and did an appointment i show up and said i didn’t have one ??
-
December 2023 by Fabian Flores
Tania our salesperson was very helpful and kind in assisting me in finding the right car and took away any doubt that I had.
-
November 2023 by N. Alvarez
My daughter got her new car today @ Charlie Nissan!!! This was such a positive & professional place… the team was on their game.. the bbq was great!!! We even got a delicious cake!!! Thank you Charlie… you have a great atmosphere going!!! God bless!
-
November 2023 by Jessica Avalos
So our sales representative was Victor"el tio". If you need help, ask for the tio. Tell him i send you. I have nothing but good things to say about him. He worked all day from morning to night to get us the best deal. Finance and the manager were great too. Happy with my purchase.
-
November 2023 by melinda ventura
We ended with a car that didn't have any features they said it had, we only traded ours in because we are going out of town and didn't want to put more miles in it we has 56000 on a 2018 with wasn't bad, manager also said he could discount 2000 on it and instead he took it from what we were getting for our car after we signed and also verbally said several times NO DOWN PAYMENT! AND INSTEAD HE TOOK IT TOWARDS THE CAR,SOOO IT WAS A DOWN PAYMENT,,HE SHOULD HAVE TOLD US HE WAS DOING THAT, that is instead stealing and lying ,we would of liked to of made that decision, never again this was the second chance,no more,,next time bert Ogden like before
-
November 2023 by J. CAMACHO
Supervisor or Office Staff is needing to send a courtesy letter stating if you are needing an oil change to please call for an appointment. I have always brought my car in and not needed one, and now you need one. Makes you lose out on your daily schedule, but on the other hand they let other individuals without and appointment in front of one's that do... You have to bring donuts thou...?♂️
-
November 2023 by Wanda Garza-Arredondo
Indra and Marco Padron assisted every step of the way in the service dept! Great assistance and service! Thank you for everything!
-
September 2023 by Sandra Chapa
I would give them 0 stars THIEVES, THIEVES, THIEVES my dad bought a vehicle only lasted 5 months supposedly certified pre-owned and he had given $12,000 which he lost.
-
August 2023 by gwenda martinez
Luis was very informative and very helpful to helping understand my questions I had for him. His customer service is beyond the five stars. Denise was friendly and courteous who helped me out as soon as I walked in....
-
August 2023 by Yvette Rizo
I've had such a great experience since I bought my car. From the purchase to my first free oil change, Denise & Luis made it so easy & quick thanks to you all! ?
-
July 2023 by Donnie G
Very good people . Ramiro and his boss helped me get a great deal on a car yesterday and offered to keep it overnight. def recommend ! they drove the car from Harlingen to McAllen same day so I thought that was cool also
-
July 2023 by Lorenzo Castillo
Why is it called “ nanas life time warranty “ when you only have warranty up to 100,000 miles Itd make more sense for it to be nanas lifetime warranty until you don’t have the vehicle anymore or something but nanas life time warranty is a joke. Doesn’t make sense never getting a vehicle here again.
-
May 2023 by Adolfo Baesa
Service department was extremely helpful and quick. Denisse did a great job
