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July 2024 by Veronica O.
Rude staff named Rochelle who refused service blaming me for another persons dog, how they missed the appointment and needed to prepay beforehand in order for my dog to be seen... VERY SHADY to me. After being a customer more than 20 Years, I find it extremely rude and for them it's all about their excessive prices and not about the pet care.
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July 2023 by Rosalie G.
Worst experience ever! DO NOT WASTE YOUR TIME OR MONEY! Upon my arrival they notified me they could not see me for my appointment because I was not a regular patient. I had called in earlier and booked my appointment with a receptionist. I was on my lunch hour and my animal needed immediate attention. I did not want to give a star but it was not an option. I will now have to take another day off work to accommodate my pet because the staff is not trained properly or is unaware of its own policies.
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July 2023 by Clarissa B.
Great service and friendly staff. They were one of the few to give me an appointment to vaccinate my litter of 9 within 7 weeks. They treated us quickly and with great care. We will be back.
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January 2023 by Carole H.
Had a GREAT experience at Nolana Vet Hospital. Being a winter Texan, (last winter) a different clinic tried to take advantage of us and my pets needs, but the Nolana Vet Hospital did not. They got my dog in as soon as they could (had to wait a week) I had records transferred from my vet in Iowa and Dr Ramos had time to peruse them. He was very personable and professional. He gave me advice for my dogs digestive issues and the charges were VERY reasonable. I am glad we got our foot in the door IF we are in need of a vet in the Rio Grande Valley in the future! Highly recommend. The only thing that I didn't like was they took my dog to the back to examine her.
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November 2022 by D. B.
Had issues with my male cat, sent him to this office for a check-up and assessment. The vet called saying he would need surgery to remove large stones in his bladder, would cost $1200. I had no choice, trusted the doctor, gave the approval. He called back saying it was only gas bubbles in his bladder, so no surgery needed. Still charged me for the surgery at $1200. Gave me the receipt to review, still charged me for everything. STAY AWAY
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October 2021 by Ivan S.
Horrible service would not recommend, they did not want to take in my dog to check up on him and had stupid wait times
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August 2021 by Rene Jr Hinojosa
They turned me away because I’m not an existing customer and they don’t take walk ins. The whole time there is not one car in there parking lot so I know they weren’t busy. Sad to say they let the animal community down by there arrogance. Even sadder is that I left to another hospital and unfortunately my cat passed away. Sad day today.
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May 2021 by Jessica Zamora Anzaldua
The staff is so nice which is what we need in times of stress. Our Maltipoo is 12 yrs old now and this is his second back surgery and I have to give my utter gratitude to Nolana animal hospital for our snoball to still be with us. cause nobody would listen to us or even try to figure out the problem it was always just put him down. than you so much Nolana animal hospital.
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April 2021 by Vanessa B.
Today on April 19, 2021, I took Chloe with Andy Baker, DVM from Nolana Animal Hospital in Mcallen for an evaluation due to Chole having a condition with her knees . Her patella would pop out , Chloes vet at Companion Animal Hospital referred me to this Nolana Animal Hospital. Well I just took my Chloe to get killed by this vet. He starts asking all this questions and all this time he has her file that was sent to him he puts her to walk towards me twice n that's the last I saw of my Chloe. After that he decided to pop her knee in place and the pain must be so bad for Chloe that she immediately was gasping for air and started to turn blue and the worst is that he didn't even know what was going on I told him she's in a lot of pain n the assistant says Doc I don't feel her heart beat so the rush her to the back. After waiting he comes n tells me she trying to come out of her seizure. Then he takes me to go see her I see my Chloe lifeless n I tell them she's death n they say no she's trying to come out of her seizure my baby was death so I start crying like crazy n they get me out of there I to the doctors office. In less then five minutes he comes n tells me she's gone. I was crying n crying like crazy I took my Chloe to that appointment not knowing she was going to get killed. Am in my pain crying n crying n they come n give me a bill of $133.53 I had to pay after they killed my Chloe. Devastated and Heartbroken never ever would I take any animal to this place NOLANA ANIMAL HOSPITAL IN MCALLEN!!!!!! #justiceforchloe
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February 2021 by Angelica Mata
My Rottweiler Neo has needs like 3 intro pion eyelid surgeries. All with great results. Great prices. Great staff and Vets. I’m 1000% happy with their service for years. I highly recommend them.
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February 2021 by Luis Q.
HORRIBLE EXPERIENCE. the old man who claimed to be the owner / veterinarian is either sleeping with his manager or to blind and ignorant to see the damage that's being done to his business by the horrible management lady with the crazy eyes (lady blue is not your color). If they treat people like s**** imagine how they will treat your pets. In all fairness, we were there twice before and dealt with the younger vet (a Latino with beard) who was caring and compassionate when it came to the care of our puppy. Bottom line, we were told they did not want our business, good riddance... did they actually think we would willingly want to bring our pets (who are like Our children) to this savagery?!
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December 2020 by Perla Torres
Great customer service! Affordable prices and my Bradley was treated with care and love
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September 2020 by Carol Smith
They had a full schedule the day I called but squeezed me in. They were professional and caring. By the next day my dog was back on her way to being healthy. Thank you!
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September 2020 by Denise Gamble Smith
Vet was very thorough. They treated my dog like one of their own pets. Thanks
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April 2020 by Michelle Perez
they have the best and professional hospital staff
