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October 2023 by George Caballero
$90dlls for a regular oil change for a Nissan versa 2011.That is unacceptable.It used to be $38 to $48dlls
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September 2023 by Juan Zuniga
I have taken my vehicles here a couple times due to it being close to job. But everytime I go something always happens...no longer taking my sentra due to them losing a lug nut and causing me to change the studs on wheel because lug nut could not be removed. I bought a battery there for my other vehicle and come time to change it, they would not honor warranty due to them not having the invoice part in their system when clearly it showed I purchased Battery there. I will continue taking my business at hacienda Ford quick lane, awesome customer service and the mechanics a tally look like they care about the customers vehicles unlike at boggus quick lane.
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July 2023 by Edith Rodriguez
Should’ve listened to the reviews, they will rob your money. Terrible job mechanic cracked my dashboard and did not properly reinstall my dashboard A/C vents correctly as you can see the poor job as there is a big gap I can stick my finger in. Paid more for the labor than for the part honestly as shown in the picture. They were also charging another $1k for a part they did not have and a job that wasn’t completed. OVER $2k for an a/c system to work. I had a flat tire to the rim the AUDACITY these people had to ONLY PUT AIR IN MY TIRE only to keep driving with a flat it’s pathetic work.
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July 2023 by Joe H.
I've been going to Quick Lane since purchasing my truck in. 2018. I've been loyal but in the past year the service has been getting worse and worse and todays service was absolutely the worst ever. They have hiked the prices form $54 to now $91 which is ridiculous. They have removed the prices from the wall and you now only find out the prices when you pay. You pay almost double the price for half the service. I was flat out told that they wouldn't rotate my tires because per the tech it would take too long as it had swollen lug nuts. Ford knows they have a lug nut issue and this quick lane has already removed one with their tool. The tech in this case just didn't want to do the work as per what he said it would take too long. This location is in it for the money not customer service. No other fluids were topped off besides the oil change, the tag inside was written out in pen which will eventually fade. I would not recommend this quick lane to anyone. Bad service Lazy techs Too expensive Double the price and half the service compared to jiffy, Walmart, Take 5 oil change,
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June 2023 by Rinaldo Montana
Very disappointing., they clode at
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June 2023 by vicky flores
Very good workers ? they explained every thing my car needed nd thank u guys
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June 2023 by Chris
I just went in for a state inspection. I got the early there was no one ahead of me It was super quick I was done in 15 minutes and out the door.
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June 2023 by Monica White
I had an issue with my car due to my own stupidity and thought for sure my vehicle was done for, it was making all kinds of noise and wouldn't drive and ended dying in their parking lot on a Sunday. I came in the next day and they got my car in right away and less than an hour later it was fixed and working fine and I was on my way. I didn't have to pay a small fortune either and the employee that helped me was really nice
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May 2023 by DeWayne Gregory
Excellent customer service, however ,after being info to a three. rmed that a ride home would not be provided I revised my 4 starService: General repairs & maintenance
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May 2023 by Marko Saenz
Avoid this place at all cost. They are only interested in over charging and don’t stand by their work. I took my vehicle in for squeaky brakes and they worked on it for 3 hours. Within 1 day the squeaking noise returned. I called them and they said my brake pads were broken and they would charge me again. My brake pads weren’t broken before I dropped off the car and now mysteriously they are broken. The manager was rude and not willing to work with me on another 250 dollar charge. They didn’t stand by their work and I still have the squeaking. Also, I had the pads checked out and they were not broken. This place did awful work and I’ll never take my vehicles there again.
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April 2023 by LJ McCoy
Took my truck in, Wesley was very informative, an asset to Boggus. He is the only reason I go there. I trust him. Service was quick in and out with in an hour.
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April 2023 by Cesar Tamez
Only reason for the one star is because I was in a hurry and I asked how long it was going to take and girl told me an hour, I said no that’s too long I can’t she was like let me check and comes back and says no they are going to do it right now. Well 50 minutes later I was still there for a simple oil change. Setting wrong expectations just to keep client. Not cool
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February 2023 by Pete Espinosa
Service generally good and price reasonable.
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January 2023 by Texas Pachanga
Wesley was rude. Also they charge you extra for tire rotation if you have 35” tires. Their limit is 33”. Yet their “the works” special offers tire rotation. Why not discount the package if you don’t use the tire rotation?Service: Oil change
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January 2023 by Dennis Martinez
I took my car in for an oil change and it was the worst customer service ever. When I got there I asked how long was the wait, she told me there were two cars in front of me. People kept coming in and out, while I waited. I asked the girl in the front how much longer after an hour of waiting and she told me 20 minutes. I sat there for an additional hour after that. At 4:45pm I had to leave to pick up my kids from daycare. So I waited two hours and did not get an oil change. It’s ridiculous, if the staff knows that the wait is that long, be honest instead of having someone waste their afternoon sitting there just waiting. I asked for my car keys to leave, then the girl says you can return tomorrow we open at 11am. Are you kidding me? Ridiculous! Never again will I go to that place!
