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November 2023 by Robert Post
Had a bad leak in the roof of our Taurus. Also a problem with the break lights. They were able to find and fix both problems in a short time and reasonable cost. I would definitely recommend them.
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October 2023 by George Caballero
-Bad customer experience, they never call you or return your calls.-If your advisor is not there, no body can help you out to know the updates of your car.-They just keep telling you we're waiting for some parts but not an exact explanation of what is going on.-When I get my car back the oil break reservoir was loose, battery cap was loose, intake air pipe loose, windshield wipers wasn't installed properly.- it took a month to get my car back.- the last advisor I get was better to fix the problems from the last one, but still I get my car in a bad shape in things I can see, I don't know in things I can't see.I hope I don't have to come back in the next days or months.
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September 2023 by MJG
Everything was phenomenal! Roy did an amazing job helped me out with a brand new vehicle! Made me feel comfortable as a first time buyer even helped me come up with a plan for the future for one of my dream vehicles. I am very satisfied, and have been spreading the word that bogus Ford is the way to go.
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September 2023 by amanda lopez
Boris our salesman was awesome! Great conversationalist and he made us feel comfortable and like family! Sarah in finance was awesome and made everything quick and easy! Boggus is definitely the place to buy your vehicle!
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August 2023 by Andres Medina
The process was straightforward and efficient with my time. The process did not involve the classic back and forth between haggling and taking deals to managers and returning with slightly less bad deals. To summarize, the process had no pressure and was very time efficient, and the deal was great. This will be the first place I go when I'm ready for my next Ford vehicle. Also, all promises were kept. This is written by someone who has bought at ~15 new vehicles in his lifetime.
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August 2023 by joshua mata
Boris Diaz assisted my wife and I today, one of the best salesmen I've dealt with. He was able to get us into a brand new Expedition and finance was a breeze thanks to Sarah and her manager. Highly recommend them and the rest of the team at Boggus!
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August 2023 by Alma Nunez
Salesman was very helpful. After purchasing my vehicle, it was delivered to me, in San Antonio. I would definitely refer friends and family. To top it all off, I love my new truck! Thank you Ray Galindo!
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July 2023 by Pam Campbell
Andrew was very knowledgeable in cars we looked at and stayed with us the whole time we were there. . He’s a great asset to the Boggus Ford McAllen dealership. I would ask for him again if we purchased any other vehicles.
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July 2023 by Joe H
Quick lane: Prices are not visible to customer so ask what you’re going to pay, I was charged $91 for an oil change on a Ford f150 and customer service was not there , tech refused to rotate my tires because of a Ford swollen lug nut known issue and because it would take him too long. Called manager to dispute the charges and no return call in now 6 days.
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June 2023 by Roel Martinez
I recently had an issue with our Ford Bronco. we took it to service 3 times for an entire month and they said they could not figure it out. We requested we get a new vehicle considering since the bronco was basically a lemon. I spoke with a sales manager named Nick I believe and he said the best he could do was sell us another bronco that was an extra 10 thousand dollars more than the one we purchased. We refused because that was not in our budget and is most certainly not fair that we were sold a defect bronco to begin with. refinancing was not part of the plan. I told him that if they could not offer us something better he would lose 2 great customers. He did not even try to help us, he just wanted to make another sale and walked away so we took our bronco elsewhere to a different dealership and got it fixed the same day. It is really sad that Boggus did not even try to help their own customers. Never going back again
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June 2023 by Ricky Gomez
I've bought lots of cars in my life. Buying from Boggus Ford in McAllen was the best and easiest experience I've ever had. Nino Andrew and Freddy ( the paper work guy) didn't pressure or hustle me. They actually held a car for me for 3 weeks while I was out at sea working. Thank you very much Nino Andrew for making this happen
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June 2023 by Jorge Salcines
The sales experience was great. From GM to salesman. They took care of me from getting me a truck for the price we agreed on to taking care of every detail after. This has been one of the best truck buying experiences I have had. They are a class act, from top to bottom.I highly recommend them.
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May 2023 by Sonia Lopez
Hands down the best experience we have had when purchasing a new vehicle. Salesman Andrew and finance department Daniel Alcantar made our experience so smooth and effortless. Very helpful and knowledgeable. Gave us the attention needed and were always available when we would call. Have definitely earned our future business.
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May 2023 by MARICELA DE ANDA
I went into the financial office of Daniel Alcantar and was beyond pleased with the ease of my process in purchasing my beautiful vehicle. Richard Valdez was a key component of my process as I arrived at the dealership. Estevan Roman was patient in my decision of selecting the perfect car for my needs. I highly recommend their dealership and highly qualified staff.
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April 2023 by MariaEvett
Boggus McAllen is the place! Don’t waste your time anywhere else. Please believe when I say that they value your time and business like no other dealership in the valley. Thanks to our salesman Jorge Barroso and finance manager Freddy Melgoza, who did a great job with providing us with the best deal. Everything from beginning to end was smooth and fast. They made our purchase and experience there a memorable one. Boggus and staff, you’ve earned a lifetime customer!!
