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July 2023 by Daniel Pastrana
Very rude older gentlemen and incompetent. He tries to explain things in a over the top formal manner, which comes off as rude and does not answer your questions straight up. Horrible customer service.They charged me for trouble shooting with my car around $200.00 plus the service; another $250.00 and said they had to stop working on it because they were going on holiday and needed to be further diagnose the car after they came back. I called a couple of days after they came back and didn't want to take my car back in, and wasn't sure what was the problem with it.
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June 2023 by Nidia Alvarez
Very nice people. Had my car serviced the same day and for half the price what Mercedes was charging me. Thank you so much. Will go back next year.
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May 2023 by leticia guerra
Excellent work and reasonable prices. I have taken my Mercedes GLE to service there versus the dealership and couldn’t be happier. They have more experience for imported cars than anyone else around, Highly Recommend It!
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April 2023 by Jorge Oviedo
Called to ask if they would work on my son’s 85 BMW the owner stated he would not since someone else has already worked on the vehicle . It’s an 85 model of course other shops and previous owners have worked on it including myself. Do not bring your used vehicle here for repairs as they only want to work on vehicles that have never been worked on. Know wonder the shop always has the same 3 cars outside.
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February 2023 by Manny Maniac
If the owner of the shop doesn’t know what an M4 is and what engine it has. This is not a shop you’d want to take your bmw to. Beware !
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December 2022 by Bruce L.
Best foreign car repair in the Rio Grande Valley and all of South Texas! We have used them for over 14 years. Luis, Nuriya and Victor are wonderful people as well. Much more reasonable and honest than the authorized dealers we have dealt with.
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October 2022 by John Abraham
I have 1992 classic foreign car. Luis and his team have taken care of my repair needs extremely well. Very pleased. I hope he never retires.
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September 2022 by Allan Lozano
Mr. and Mrs. Escalona are awesome! I got some major maintenance services on my Benz and it is running very smooth. Mr. Escalona’s knowledge about foreign cars is superb. His prices are extremely reasonable and his advice is honest. They were open late until they finished all my major services the same day. Highly recommend!
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June 2022 by ROBERT CARLOS
Just recently serviced my car and very pleased with the great service. Mr. Escalona is very knowledgeable and also gave me some great advice.
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September 2021 by May B.
This old, very old, slow as molasses guy built this shop from the ground up. He is a walking encyclopedia of foreign cars. He knows instantly what is wrong with your car. He turns into wild lunatic if you want to take a picture of your car. He can be insulting to you and your car. My BMW he said is a dud. I had a window regulator replaced there and just wanted to take a picture of the inside of the door when he had the panel off. Screaming banshee. Another time I needed a n electrical part. I could not buy my own. He said it's not a BMW. His was a behr too and charged me several hundred dollars for the same mfgr and part number I could have bought for about a hundred. It's a one horse shop. His wife works there in the office. The shop is clean. But that did it for me. You have to get the car there and find a way to get home or to work. It's too far to go. Better off somewhere else. He's a proud man understandably so, just mean as s*** sometimes.
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July 2021 by Lydia Gomez
Great service, fair price, owner explains process of repair and keeps the customer informed, overall very satisfied with service.
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June 2021 by rafael amaya
It's okay
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March 2021 by Uri Heller
Don Luis has been working on foreign cars for at least, 25 years. There is no one, outside of the dealerships, that I would trust with my cars except him. His prices are very reasonable and the service is top notch!
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September 2020 by Joc F
I took my truck and had to leave it because they had a lot of work, once they looked at my truck they just fixed it. They never called me to explain what was wrong with my truck (which i specifically told them to call me beforehand) and in any autoshop they do that. When i asked the lady in reception she answered “well you wanted it to be fixed right?” (And those are not the only things she said to me) I had a very unpleasant experience and would not recommend this place to anyone.
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July 2020 by Jorge Bautista
Best place to get your Porsche service... family own .. honest and detailed!! It was an honor to have a great talk with mr louis m .. 5 stars
