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February 2024 by Adam Kelley
Terrible business. Don’t give them a dime. Purchased something, allowed me to return and is now refusing to return my money. Management no where to be found, rude customer service, and straight stealing from customers. Stay for away from this scam of a business.
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December 2023 by Rubi Vazquez
Worst experience I've ever had at a store have never felt more pressure and uncomfortable in a shopping experience (I have severe anxiety) I was offered multiple products and upon refusal MULTIPLE TIMES I was still pressured to provide a card once he had my card he proceeded to charge the products while I told him I wanted the purchase canceled then was told there was nothing they could do since they don't do refunds. I might not get the refund but I hope this helps someone else not lose money and get taken advantage of.
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November 2023 by Marco Martinez
the store associates are uneducated about their products (and skincare in general) and only care to sell to you to make a profit. one of the employees tried to tell me that theit LACTIC ACID product would protect my skin from the sun when in reality lactic acid should not be worn under the sun and only an SPF can protect you. Long story short do not come here if you are not informed about skincare because they will try to sell you anything they can. you can get better and less expensive products at CVS. They tried to sell me a product for 4x its price at the end when I did not want to buy anything the lady was trying to sell me the product for 1/4 of the price. WHAT A JOKE!
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November 2023 by Mayra Hernandez
Not only are the employees rude they laugh at u when you pass by and make fun at everyone.
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October 2023 by Cecy Cira
Not only they harass you to take the merchandise, they say the value of the product is one thing but they charge you extra when you are not looking because they already took your card out of your hand and do not give it back until you have spent more.
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September 2023 by Jole Garza
THIS PLACE IS A SCAM. The products are outrageously expensive and there’s much cheaper products out there in the market. There’s only a few stores in Texas and 2 of them are permanently closed. All of their stores have bad reviews. Adore cosmetics website is even selling a $60 dollar hand sanitizer if that doesn’t say something I don’t know what does. DO NOT BUY! THEY TAKE ADVANTAGE OF PEOPLE. These people don’t care about your skin, just money. I wonder how their interviewing/hiring process even looks like… I recommend to search up the rest of the locations across the U.S and they are all scammy. Their website does fake reviews with “famous” people that have never reviewed this product, STAY AWAY!
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September 2023 by Brandon Martin
My shopping experience was completely ruined by these rude, exigent and extremely pushy sales associates. They literally pushed my wife inside their store without her consent and offered her a sample of their lame products and tried to convince her to buy their overpriced snake oils and spit serums. Even after her telling them she was not interested, they kept on telling her they were going to give her alleged discounts, etc. After 20 attempts for them to stop, I had to literally have a friend call me on my cell there was a family emergency so we could ditch them! Terrible products, sales people and sales tactics. Avoid this area at all costs!
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September 2023 by Alejandra Gonzalez
So unprofessional. Scam. Emily gave my husband and I a facial and we had the worst experience ever. Too many things went wrong. Dirty bed, they use baby wipes to remove product from face, she scrambled all over the room and store to find products needed for the facial(While we were there waiting on the bed). To top it off, she left our face with so much product the we left looking white cuz she didn’t even clean our face correctly. Absolutely DO NOT RECOMMEND.
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April 2023 by Gabriela Bravo
These people are scammers! Taking advantage of senior citizens that don’t even understand English!
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April 2023 by LORENA SALINAS
if i could give 0 stars i would!!worst customer service to the elderly!!!!!
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January 2023 by izik barel
I was in Mcallen Texas for a business meeting and before I was walking around in the La Plaza Mall .There it’s a pretty nice shop there with amazing cosmetics productsThe team helped me choose the right products for my acne-prone skin and in 2 months of use I have wonderful results!I strongly recommen
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November 2022 by Amit Nahum
The Adore Cosmetics products are amazing and had extremely helpful service! the associate took the time to show me different items for my sensitive skin and my face has never felt or looked better.
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September 2022 by Amy D
I was passing by this store and was asked if he can show me something for my skin . I went in and sat down . He used a scrub on my wrist and applied a lotion . I didn’t see a lang change compared to the other wrist’s skin to be honest . Nada ! The guy was very nice though ( don’t be fooled by the charm !!) . I asked the price and was told $249. I told him it too much even than the brand name products that I use. He talked about how he is the manager and can reduce the price for me , bla bla …Making the story short … The price went down to $129 which got me suspicious so I google the store and read the reviews while I’m at the store ! I do have a habit of researching almost everything ? I did not like what I read and I’m grateful for candid feedbacks that people put on google . I finally declined to buy and left the store happy ? don’t waste your time or money ! It could be just table salt and water who knows ? Get something legit at known department stores !!
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July 2022 by ariana zavala
SCAM ARTISTS!!!! THEY WILL STEAL YOUR MONEY!!!!
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January 2022 by Mayra Gonzalez
I was passing by the store and an employee offered me a sample. He then proceeded to invite me into the store to apply the sample. He explained the product and pricing. After hearing the price of the cream he asked if the cream was something I would use daily. I replied no and his response was “ok well let’s not waste anymore time!” Instead of feeling upset I found it amusing! What horrible attitude and lack of professionalism! Do not offer samples and expect an immediate purchase.