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April 2024 by Kyle Fry
Don't buy they're nice water none of the safety seals work and a quarter of the bottles leak and less than full....as well the newer staff act miserable and go out of they're way to be rude and management seems to be fond of the action because they do nothing about it...I'm an heb shopper and came here Easter as it was the only market open but I will definitely hold out next time this place is far overpriced and to spend that type of money to be treated by rude nasty employees it makes me glad heb gets my money BOYCOTT WALGREENS MARBLE FALLS!!!!!!
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February 2024 by Jordan Baack
Called the pharmacy at my work to call in a prescription for a client. First time I called the phone was picked up and promptly hung up. Second time I called I got through, but pharmacy staff was rude and sarcastic.
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October 2023 by Samantha Sutton
Walgreens has always been great but today when I called from a urgent care clinic to cancel a RX just before they closed. someone answered and then hung up on me. then when I tried to call back the automated system said they were closed. I totally understand wanting to go home on time but my reason for calling was simple! I was just trying to help the pharmacy out by not wasting time on filling a RX when I need to Cancel it :) Thanks
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October 2023 by Veronique Smith
Emily has gone above and beyond twice while I was picking up meds. Superb customer service, friendly, and very nice.
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September 2023 by Audrey Talbot
My family has been using walgreens pharmacy for years and in the past few years we have seen a HUGE decline. I picked up my grandfathers medication for him and began to sort it into his pill box when I noticed they mistakenly gave him QUADRUPLE the dosage for his heart medication. His nurse informed me it was too risky to split it and to pick up a new bottle. He needed to take it first thing in the morning. I called ahead of time and told them I was coming, they said they had it ready. I arrived a moment before close and the pharmacy tech behind the counter was crouched behind the window hiding from me. I called out to them and they told me I’d have to go to the 24hour pharmacy in austin. I came back the next morning. This was their fatal mistake that could have killed my grandfather and yet they refused to fix it.
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May 2023 by Danny Daniel
It would be nice if this Walgreens posted their correct hours in the pharmacy. The web site shows them close at 8 PM. Glad I called before traveling 25 miles to pick up a prescription. Just saying
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May 2023 by Chris Suggs
I have been trying to pickup a prescription for 4 days now. I stood in the drive thru for over an hour and when it was my turn they said they are closed and to come back. I then came back the following day at 2:30pm and when my turn came up they closed the windows and said they had to close early. I now have been standing in line again at 1pm and here was one person in front of me and some man looked at me and said that I would have to come back after 2pm so they can take lunch. I have never heard of a Walgreens that shuts down early for no reason or that shuts down for lunch. Save yourself major headaches and use any other pharmacy that this Walgreens location. They also do not honor GoodRX pricing most of the time.
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May 2023 by BDO
Just wanted to give this pharmacy a good review. We are from Austin and recently moved to the area and the service at this pharmacy has been good over all. We've witnessed over worked staff and for their sake I wished Walgreens would add more staff at all their locations. Keep up the good work.
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December 2022 by Brad H.
I used to love this store but a scenario that played out today dropped that down to a "I'll only go here if I absolutely have to"... You see I went in to pick up a package from the FedEx Drop Desk after seeing it was delivered this morning. Mind you this packages contents was Kidney Transplant Medications so it was EXTREMELY IMPORTANT! I went in and the guy behind the counter said it was not there anywhere.. I said it's normally in the refrigerator. Again he says it's not there..Ok fine, so I went outside and called the Hospital Pharmacy that shipped it and asked for a shipping tacking number to see if it indeed was shipped and dropped of, it had just like I was told. So I went in again and told the girl behind the counter who I was and what I was looking for. Then the same guy walks up and says, "I told you it was not here!"... I was like, umm I just saw the tracking number and it said it was dropped off. Again he sternly says "It's NOT HERE!" So I go out and look up the tracking then the 'Proof of Delivery' Slip that said it was dropped off at the front counter and gave me the name of the individual who signed for it. So yet AGAIN I go back inside and see the SAME guy and he says it is there AGAIN! So I said then who is (Told him the Name) and he says he didn't know, right then a girl walks up and says "oh that's (Name) let me go get them" then the guy looks at me disgustingly and says "It's at the Pharmacy!"... umm why is it there if it was FedEx'ed? So I start walking to the pharmacy and I hear a friendly voice say "Hey! We found it!"... I look back and it's an old friend from High School... She walks the box to the counter and says, "just sign here and I'm SO SORRY that this happened" I said it wasn't her fault and asked for the name of the guy who was not the least bit helpful or friendly and she old me, and I said he wasn't the least bit helpful or friendly and she said she would talk to him...Oh, guess where it was.... It was IN THE REFRIGERATOR! Needless to say, after literally FREAKING OUT because of this whole ordeal (Transplant medication remember) I I finally have my meds and I'm home. Just stay on your toes if you have anything delivered here FED Ex... Because who knows what might happen.And a HUGE thank you to Crystal for finding my meds. She's literally a life saver....
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December 2022 by John
I called in my RX refill for an asthma inhaler that I needed asap, I asked the pharmacist what time do you close, he responded with store closes at 8 pm but drive through is open till 10 pmI get to the pharmacy drive through at 7:58 and they are closed, pharmacist looks right me and he can clearly see I’m there and just completely ignores me .So I go to the main entrance of the store. They closed at 8 pm on a Friday night. That’s unacceptable and I will not be a Walgreens customer again.Please make sure your employees/pharmacy personnel don’t lie to the customer about the pharmacy drive through being open till 10 pm when you’re not ,I’m now going to have to Walmart and purchase a primateen mist inhaler at 30$ when my albuterol is only $15.
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August 2022 by Allen Archer
The pharmacy is closed inside. Only drive thru prescription services. I waited over 35 minutes in line in my car, using gas, in 100⁰ weather. I'm ready to move all my family's prescriptions to HEB.
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August 2022 by Esmeralda Hephzibah
PHARMACY HORRIBLE! Experience!! NEVER will go there again. Customer service???? NONE! RUDE VERY RUDE PEOPLE
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August 2022 by Russell Anderson
Slow check-out.
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August 2022 by Sheila Hernandez
Rude personnel when checking out.
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July 2022 by Wade M.
The Walgreens in Marble Falls is one of the Best I've had some New Rx and they were able to fill the same day my Dr. wrote them. And after a few days the pharmacist would call a see how that certain medicine was doing. I've had other Walgreens that didn't not care about the customers I just wish that this location was a 24 hrs pharmacy.
