Highland Lakes Auto Exchange is a trusted dealership with years of experience serving the local area. They are dedicated to providing high-quality cars and a positive car-buying experience. Customers praise their friendly and professional staff, who go above and beyond to assist. For example, one customer appreciated how an employee stayed past closing to help with the purchase, showing genuine care and dedication. The team is honest and transparent, explaining vehicle issues and helping customers choose the best options. They are especially helpful with financing, working hard to find options even for those with poor credit or difficult situations. Customers feel welcomed and comfortable from the moment they arrive; employees make efforts to make families and children feel at home, even turning on movies and helping with car seats. The dealership takes extra steps, such as washing cars in advance and preparing vehicles for departure, demonstrating attention to detail. Many customers express high satisfaction, noting that the staff is professional, caring, and trustworthy. They appreciate the honest advice, assistance with financing, and the respectful treatment they receive. Highland Lakes Auto Exchange is recommended for anyone seeking quality service and a smooth car-buying process. Their friendly team and commitment to customer satisfaction have restored trust for those who previously had negative experiences at other dealerships, making them a top choice for used cars in the area.
