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December 2023 by John Jeske'
I go in weekly to pick up hardware for jet ski jobs, they always have what I need. Whether it's a special rubber isolator, tygon fuel line, tiny set screw or a stainless steel countersunk metric Allen head they will have it! John and Jeff and their families run a beautiful business. Their wives have done a great job of bringing in something for the ladies, with high quality clothing, cute custom tumblers, and lakeside essentials to help you enjoy the summertime in style. Even if you don't need anything today, stop through and check them out, you'll find something you can't do without....?J
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December 2023 by Alex R.
Extremely rude. I hope it was a situation mishandled by a specific person rather than a new store policy (I didn't see any posts regarding any new policy being instituted, any upfront warning, etc., etc.), but honestly, it's not my problem any more.When you are shopping here, make sure you don't have anything of value with you (examples? a camera; a laptop; a folder with your personal papers; indeed, whatever). You will either have to leave it in your car (wasn't my case since I came on a bike) or assume that random folks at the reception desk would take better care of it than, by their own admission, they do of their own store. Doesn't matter that I've been a regular customer for at least half a year since we moved in. Don't assume that a "locally owned, locally operated" business in a small city is indeed run by local people who remember you and say "Hello"; it turns out that this one isn't. The cashier at CVS says hello to me; the self-checkout assistant at H-E-B says hello to me and remembers me. This store is run by random jerks who don't.My next stops for tools and cleaning supplies will be H-E-B and Walmart, and occasionally Home Depot. I don't care if they have cameras and spy on me: I have no expectations of privacy while being in public. But no single person at a large chain store would ever bug me like this. NO other person in the state of Texas (since my first visit in 2020), and barely any other person in the entire United States (first landing in 2013, work-based visa in 2014), has ever treated me like this. Crime spike? Street gangs? (In Hill Country?) Post a notice on the door; ask for cooperation before expecting cooperation. This is mere fairness and common courtesy. But I don't do business with people who question my intentions out of the blue.Incident date and time, in case it was a brilliant idea of a particular employee: December 28th, 2023, between 5 and 6 PM (closer to 5). The smart mind looked like a gentleman in his fifties, slightly overweight, more on the blonde side, with a U-shaped beard, dressed in red (though I believe it was their uniform) and more nervous that one would expect from a shop assistant on duty.
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November 2023 by Jimmy Nelson
Everyone there is friendly, knowledgeable and willing to take the time to find you what you need. Great place.
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November 2023 by Kyan Tran
Drove 40mins from Leander as this store seems to be the only one carrying BenMoore Advance on a Sunday as I have just a bit left of cabinets to paint. Got here and they told me that no one can mix the paint. Come back tomorrow. Really! Why even sells paint when you don't have people mixing paint. Disappointed. My Ace days are over. Will not step foot in another Ace.
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October 2023 by Teri L.
All who work here are Very nice, helpful people.And they answer their phone.
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September 2023 by Bob Bewley
This ACE has the most helpful folks to guide me on my projects. So much better customer service than the big box stores.
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August 2023 by Esmeralda Hephzibah
Súper friendly! & perfect for gifts ?
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August 2023 by W B
Huge space and lots more than I expected to see
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July 2023 by Scott Nunnelly
They helped me find what I was looking for, and had everything I wanted.
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June 2023 by Aleksey Tsalolikhin
Excellent service. I’d ordered a ladder online for curbside pickup and when I got to the store it wasn’t in the aisle (even though the stocking system said it was) so they gave me the next model up. I needed a ladder today so I’m glad they didn’t let me leave empty handed. I felt valued and cared for as a customer.
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April 2023 by Tammy Hines
Really different kind of Hardware store that have a lot of variety and really helpful staff. I WILL DEFINITELY BE GOING BACK!
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April 2023 by jeannie cooper
Jimmy was a great help thank yall so much. Great customer service and patient
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March 2023 by Ron Rambo
Service is awesome. Large selectionFamily owed and it shows
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February 2023 by Larry McCoy
I am a regular. The selection save me a lot of time and travel. Helpful staff
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January 2023 by Pam B
I've never in 20 years walked in here and not been helped immediately and almost without fail found what I needed. And I cannot say enough about the section for gifts and home items and women's clothes and accessories. It's the best spot for hostess gifts and girlfriend gifts. Trust me!
