First United Bank is a trusted and reliable community banking institution that has been serving the Marble Falls, TX area for over 120 years. The bank offers a wide range of financial products and services tailored to meet the needs of individuals, families, small businesses, and non-profits, including checking, savings, CDs, money market accounts, personal and business loans, mortgage loans, wealth management, online banking, and insurance. Customers praise the bank's friendly and helpful staff, who go above and beyond to provide personalized service. The Marble Falls branch, in particular, is known for its kind and patient employees. However, some customers have had negative experiences with the bank's online banking and remote deposit services, reporting issues with holds placed on payroll checks. The bank's mortgage lending team, led by Rob Ellis, has received exceptional reviews from first-time home buyers. Clients commend Rob and his team for their dedication, efficiency, and genuine care throughout the home buying process. They were praised for streamlining paperwork, providing clear guidance, and tailoring their services to each client's unique needs and financial goals. Small business owners have also had positive experiences with First United Bank, highlighting the bank's willingness to provide financing and the friendly, responsive service they receive from the staff, who know their customers by name. Overall, First United Bank is widely regarded as a trusted and customer-focused community bank that strives to empower its clients to "Spend Life Wisely®️."
Everyone on the team fully supported us and worked hard to make our dream a reality. EVERYONE!
September 2023
Love this bank but I agree with the ATM post, they spent months and who knows how much money moving the ATM into the WORST spot to try and drive through. its impossible to not run over the curb or sidewalk to get out. At this point I would rather park and walk in to use the ATM or go anywhere else because of how inconvenient... read full comment
January 2023
I'd recommend this bank to anyone. They gave me my first business loan and I will be forever grateful for it. Everyone here is super friendly and responsive. They know my name and greet me everytime. They make me feel important and I wouldn't bank anywhere else.
