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April 2024 by Larry Verret
I'm never one to shame a place or person on a social platform , but I am 100% certain the cricket store in marble falls has the rudest girl and manager of any professional business I've ever seen. I bought a piece of scrap phone from them. This was at 4pm yesterday. By this morning the power button was cocked sideways . So I broughtvtye phone back . ( THE VERY NEXT DAY ).and she rudly said . Since you didn't get the insurance plan you've gotta pay full retail price . I said, I bought this phone yesterday , you're the one who sold it to me . I get the no insurance thing but this phone is about 14 hrs old its in its case . There is no way possible I could've caused this issue . So unfortunately since they are such ugly people. They will not replace my phone, not work with me in any way . I'm gonna go to another service. I've heard horror stories, but thought I'd give the benefit of the doubt. Stay clear of cricket. At least the marble falls location. You're gonna walk out of there wishing you'd brought vasoline
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February 2024 by Dawn Smith
Carla cox gave the best service I have received from your location in marble falls texas
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February 2024 by Gervin Chiquirin
I had a bad neck on January 18, pay the line and enter my pin and add it to another account. The account is in the name of Jose Guillermo Marquez and I add it to an account of Juan Vasquez. The one who helped me was Andrew R.
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February 2024 by Crystal Drum
This was the weirdest cricket I have ever been too. The guy who helped my son and I would not stop talking under his breath. I don't know if homie has some issues but it made me very uncomfortable knowing I have my 5 year old with me. Look, we've all worked at places we hate but you could feel the animosity walking through the door. A group of men came in behind us and the woman there didn't come up to help at all. I'll take my butt a half hour out before I go to this location again.
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February 2024 by Rodolfo Espinoza
I bought a Hotspot at cricker then I'm going to turn off my monthly hotspot and it turns out that the manager puts the hotspot on. I pay for my month at the hotspot that she told me was useless. Now I don't have internet and I go to the store and they say they don't know what to do and they don't want to give my money for the month. Put in staff who really know how to do their job.
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December 2023 by Francisco Figueroa
The manager Carla was very aggressive and did not want to help us at all. She put the line in my name and my friend's name a month ago And now she was extremely aggressive Just for her I'm going to switch to t-mobile or any other company, plus the phone that's supposed to be free charged me $180.
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October 2023 by D Ware
Manager was extremely rude at the Marble Falls location. I was trying to be a new customer but I will take my business elsewhere and I recommend whoever reads this does the same....worst customer service I've ever come across!!!
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September 2023 by Neptaly Zelaya
Very bad service ? ...only one person serving and many customers waiting...and it takes an hour to serve each person, you have to leave a day before to be able to make a simple payment
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September 2023 by lisabear02
We have 2 phones there
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September 2023 by Melissa Niemeyer
Very helpful
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August 2023 by Tammy Copsetta
Whoever the manager gal is here knows her stuff. We switched from Tmobile and she helped us out with everything..made it super easy and quick
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August 2023 by Jeronimo Luviano ortiz
Very good
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August 2023 by Esmeralda Hephzibah
It was ok
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August 2023 by Celeste G
Great service!
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August 2023 by Donna Jean
The workers are disgruntled
