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October 2023 by Heather Davis
Definitely The Place To Use If You Need Storage!! Great Customer Service By Brandon and Let's Not Forget The Affordable Pricing !! Highly Recommend
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October 2023 by Sergio Palacios
I had been waiting for the new facility to open on Cemetery Rd and it's been worth the wait. I moved from a storage unit in Pearland, who kept raising their rates for a 10x10', w/o climate control. I got a 10x10' w/climate control for less money at Diamond Storage. It is on the second floor, which really increased my available space due to the high ceiling. The staff and owners are courteous and knowledgeable. Signing up was simple, plus we like keeping our money local. Easy access with gate code, door code, and a spacious elevator. They have 4-wheel dollies for customer use. Overall, a good experience.
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October 2023 by Malcolm Jamal
I had a bad experience, and I feel compelled to share. The owner allowed an individual access to my account without my permission and they were able to open another unit in my name. Property was lost, and the most disappointing thing was there was no resolution. I WOULD NOT recommend to my family or friends.
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October 2023 by Heather Lopez
Definitely The Place To Use If You Need Storage!! Great Customer Service By Brandon and Let's Not Forget The Affordable Pricing !! Highly Recommend
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August 2023 by Nan Freeman
They are very accommodating. We called at the last minute looking for a place to park our Rv.
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August 2023 by Donny Leath
Super friendly staff. Very helpful.
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February 2023 by Ursula Clark
First time uhaul renter. I Rented a U-Haul from this location 2/3/2023 and the truck was on empty. After reading the contract I noticed that they were requesting that the truck be filled back to where it originally was before renting. I called them immediately explaining to them that the truck was close to empty and nowhere near half of a tank. They ended up charging my debit card for $64.00 for their mistake. I put $15 in the truck before returning it, which was more than what it had in it when I picked it up. The owner Mr. Ryan was very condescending, and did not accommodate me. Service was very poor, the truck ran very slow, and shook the entire drive. DO NOT RENT A UHAUL FROM HERE!!!
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August 2022 by Hipolito Reyes
Very good service at this place
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October 2021 by Matthew Nghi Huynh
A standout employee named Ruby was very helpful and showed me how to hookup, light check and de-couple the trailer before I drove off, she even helped me get the necessary ball and pin connectors installed. A wonderful person to deal with, I would do business at Diamond Storage again due to Ruby's wonderful attitude.
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August 2021 by Eufemia Perez
Awesome customer service nice place better then the uhaul store
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June 2021 by Blue Blood Moon cryz
Awesome customer service nice place better then the uhaul store
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May 2021 by Hilton Hitt
Diamond is the best. Mainly because of Ruby. She is great at customer service and goes the extra mile to take care of her customers. Thanks for all your help, Ruby.
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May 2021 by Renee Locacius
Diamond Storage is our place to go for a U-haul. You can't beat their prices along with the friendly service.
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March 2021 by Angelo Gonzales
I was understanding that I had access to my storage at any time . I wasn't aware of having a certain time that the storage was closed .
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June 2020 by roberto lopez
Had a 10ft Uhaul reserved for 1:30 today. Arrived at 1:25 to pick it up and no one was in the office and it was locked with no sign of when they’d return . Waited over a half hour and no one ever showed up or answered my calls. They called much later stating they were at lunch? Why have a 1:30 pick up time available if your employees are out to lunch? Waste of my off day off
