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January 2024 by Trey M.
Great communication and value for the units. Multiple video cameras and sturdy locks makes me feel secure. Convenient app to supply access codes. Highly recommend!
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September 2023 by Chris Brown
Every staff member has been super friendly since I started renting a unit. Overall, the inside is clean and there are restrooms available in parts just in case. Elevators are large and keyless entry for them is working now. The only complaint, and this could be people taking them, is that the flat carts seem to be mostly missing. I saw several when I first got a unit and moved stuff in. But recently there was only one cart. It would be nice if they were able to add more, but I'm not sure how they would keep people from taking them if that's why they are missing.
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September 2023 by Christina Alemayehu
Best service ever!!! Stacy is the best, she was able to help me find the right unit for all my stuff.
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September 2023 by Josh DOC Road king
Clean and well run Stacy was a great help… coming from a dallas public storage to this one was 180 degrees difference… this facility has carts and the other folks hear return them. The whole place is kept ship shape and I feel safe storing my stuff here.
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August 2023 by Chantell W.
Great quality service! the process was smooth and easy! no complaints!!
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July 2023 by Todd Calaway
Stacy at the front office was such a pleasure to deal with. I had never rented a storage unit before, and she walked me thru the entire process quickly and painlessly. She showed me how to get in, where to park, how to access the elevator, and how to exit the building. She showed me a typical unit for the size I wanted, which was conveniently close to the elevator. I ended up renting that one. All in all, it was a positive experience!
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July 2023 by Natalie Hahn
Actually pretty nice and easy but the fact that with all the unites they only have 4 of the dolly things totally not cool.
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July 2023 by Eric Minor
The place is clean, and by clean I mean desolate. A few of my concerns:(1) “Climate Controlled” storage… if by that you mean regularly 90+ degrees inside. The only thing kept at climate control is the office. (2) Poorly lit inside. While the hallways and the numbers above each unit are decently lit, the inside of each unit is 100% cave. You’ll get no light help from the hallway, no hookups or even a place to hang a battery operated light. Nothing. (3)Security: you’ll need to enter a randomized 10 digit code to get in the building, to get up the elevator to get down the elevator, to get out of the building. Making a couple of trips between the car and your unit and you’ll be more than mildly irritated.Especially if you have others with you needing the code as well. (4) To cut their costs they’ve basically ended customer service. The front office is for sales only. They are no help for current customers, the only way to get help is to send a request through their website, which you may or may not get any help from. If you do it’ll likely be 2-4 weeks before you see a response. There is no help number for customers. (5) hours of operation: it’s frustrating that I can only access the storage facility between 8am and 9pm. And don’t get caught inside after 9. That’s when the automated system starts to lock you in and you have to use the emergency exit to get out. (6) carts: at any given time there are maybe two carts available for a storage facility of a few hundred units. They either refuse to replace them regularly, or they just keep getting stolen. Either way it’s craptacular service.You’ll keep your local area monopoly for a little while, but eventually someone will come along and take all your customers by offering an actual service we can work with rather than just taking our money and crapping on current customers.
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June 2023 by No Name
DO NOT USE THIS PLACE!! This place is terrible. The elevators are extremely slow and you have to enter in a code every time you use it. Also, only one elevator works the other is broken. there are two buildings as well. One building is able to be driven into the other is not so if you’re in the back building there is no AC for your truck or move like the main building. I was talking to Chase M from the Public Storage website I told him that I had movers waiting for 30 minutes because my unit was unfindable and I wasn’t able to talk to the front office because they were closed. I called the number at 9 and they didn’t get back to me till 1 o’clock. I asked for my money back for the movers having to sit I was denied. Also, when I talked to the front desk lady, there was nobody in there and I asked her why I wasn’t receiving a phone call back and she told me that it was super busy and yet she was on her phone texting. They care more about money than customer satisfaction. First and last time I’ll use this place.
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June 2023 by Premier Pas
Stacy was extremely awesome and gave us a well detailed tour of the property. The facility is very clean and maintained. We highly recommend this facility for all your storage needs.
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June 2023 by Tae Adams
Stacy was extraordinary and really helped me with my first time using a storage facility ! Made it very easy
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May 2023 by Big Time
It was a pleasure meeting Ms.Stacy. She takes great pride in her work, from working in the office or just cleaning up. She always has a smile on her face to brighten up anyone day. Thank you Ms.Stacy ;)
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March 2023 by Ainsley Lucas
I am moving my stuff as soon as possible. Under this company they will cut your lock and expect you to replace it if you are even close to being 15 days late. There is no understanding even if you were on time for an extensive amount of time. Management is nor in the building during office hours and calling only leads to voicemail. I do not recommend it's overpriced and not worth the hassle.
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February 2023 by Zina S
Avery she was very friendly, helpful. Explain everything to me she put me at ease, and her smile was so genuine and warm. Welcome me she was excellent. I gave her 10 star if there was a ten star.
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February 2023 by Reggie C
Awesome customer service! Copious amount of assistance and extravagantly clean and friendly. Ravishing young ladies at the front desk.
