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July 2024 by Lawrence Talbot
Items are usually in stock and if not just ask... theyve always been willing to take a look in the back for me.
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July 2024 by Travis Evans
Daniel was really awesome at this location. I was fumbling with everything, and I dropped my item and broke it. It's totally my fault. Daniel immediately went above and beyond and assured me that grabbing another product was perfectly fine. I'm new here and now have locked into this location. Thanks, Daniel.
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June 2024 by Elizabeth Davis
Love this location! Always super nice staff and clean store. I always want to take the ferrets with me.
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June 2024 by Elizabeth Melton
All Petco locations are "spotlessly" clean, with friendly/knowledgeable staff. It's always a pleasure to shop here!
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June 2024 by Krystal
Showed up before 6pm on a Wednesday to get my pup’s nails trimmed and no one was at the desk - it looked closed. Waited almost 10 mins while people at the checkout counter were just standing around talking, and it took me interrupting to ask if grooming was still open before anyone was willing to help. One of the standers went to the back to see if a groomer was available and I was told no one could do it. I suggest changing your grooming hours to close at 6pm and not 7pm if your services end at that time. Disappointing.
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June 2024 by Megan Carter
A bit disappointed with the cat section. I've been to small town Petcos that offered much, much more for the kitties.
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June 2024 by Ann Banks
The Mansfield location refuses to service older pets because they might have a medical problem while being groomed. I have written several letters regarding this issue and was told how sorry they were, but nothing was ever done to address the problem. I suggest the manager be fired!!!!
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June 2024 by Andrea Ward
Poor AC in the facility. Almost passed out, and a few people left due to the long line.
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June 2024 by Porsha Powers
Friendly service
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June 2024 by Charles Culberson
Over the years,things have changed. But... they are always nice,helpful and very pleasant to shop there.
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June 2024 by Fares Acosta
Had a grooming appointment at 7:30 am I got there on time and called the store several times to let them know I was waiting outside. I finally got an answer at approximately 7:50 am and a very rude girl answered and told me they canceled my appointment because I was late. I tried to explain to her I had been trying to get a hold of them and she very rudely said we only got 1 missed call. I told her I have the record in my phone of all the calls I made but she was very unprofessional and didn’t say anything or try fixing their mistakes.
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May 2024 by J Lynch
Alway the Best! Vetco, Groomers were both visited and we left with a happy clean and healthy dog!!
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May 2024 by Shelby Myers
I DO NOT RECOMMEND!!! We had our 1 year old dog bathed for the 1st time at Petco. He is an 18lb Rat Terrier … We usually just do it at home but he has been shedding a lot more so we thought we would try the bath with fur treatment to help the shedding! They couldn’t get his nails trimmed, he didn’t really smell fresh, and we honestly weren’t really sure that anything had been done for $70! Fast forward a few days we noticed a HUGE lump on his back (the size of a tennis ball)… we took him to the vet and they said he had some trauma to his skin causing an infection! Poor thing had to have it drained and is on antibiotics and anti inflammatory meds for the next 2 weeks! So not only did we pay $70 for a bath we also paid another $270 at the vet for an infection!
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May 2024 by Amanda Aracena
If I could give zero stars I would. This was the first time I took my puppy in to get groomed. I dropped him off at 11 am for a full bath, full body trim, nail file, ear cleaning. I was told it would take 3- 4 hours. I was never notified about the status of my dog. I arrived at 3pm to check in on the status (4hours later). When I arrived I was told that they only gave him a bath so far. The girl at the front explained that he did not like the dryer and they are having a difficult time drying him. So I can understand that since it's his first time there he would be a little difficult. What I have a problem with is the fact that no one ever called to notify me on the status of my dog. He was there 4 hours and all they did was to give him a bath and leave him sitting wet. I asked how much longer to get him dry and was told 30 mins. I came back in 45 mins later and all of a sudden they managed to dry him up!!! All he got was a horrible face trim!!. They didn't even attempt to do the full body trim. If someone had taken the time to just call and let me know the status it would have been fine. Additionally the girl admitted that they were overbooked. So my impression is that she just didn't have time to deal with my pet! I would never take my pet here again!!!
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May 2024 by Christi Elizabeth
The employees were very tentative and took extra time and measure in helping us select our new small pet hamster AND applied the credits on my account towards our purchase that helped make our experience even better ! :)
