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September 2021 by reed woods
I have been here for 21 years and the lack of personel attention is unacceptable. My unit has been broke in twice but they will still collect payment but not answer the phone. I am moving all my units out.
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September 2021 by Mansfield Mowing
You can probably get in touch with Jesus faster than this place! There are constantly break-ins and security is taken lightly here. The owners of this facility can not be reached AT ALL. There have been a total of 18 units broken into the last 2 weeks. A vehicle and 20k in tools were taken. It’s time to hold this place accountable for the security they advertise. The dumpster is constantly full with debris, pallets and Construction materials (toilet, Sheetrock, plaster, boxes) left on the ground next to the dumpster. Non of the exterior lights work. I have been asking to get these items taken care of for over a year.
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July 2021 by Steve Areingdale
Rented here for two years. Just moved out. Can not recommend this place. Fed up with the lack of concern shown by management. Very rarely was anyone there. Recently had the unit broken into. Left unsecured for almost two weeks after the break in. Management knew about it but never attempted to contact me. Only found out when I showed up one day to get something from the unit. Lock was gone and the hasp cut. They refused to compensate me for the lock. To top it off I just received a group email where they asked the renters to let them know which units needed their hasps fixed. Obviously too lazy to walk the property themselves and check.
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June 2021 by Kenneth Warren
A direct route to there no problems at all
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June 2021 by Beau Herrera
You can probably get in touch with Jesus faster than this place! There are constantly break-ins and security is taken lightly here. The owners of this facility can not be reached AT ALL. There have been a total of 18 units broken into the last 2 weeks. A vehicle and 20k in tools were taken. It’s time to hold this place accountable for the security they advertise. The dumpster is constantly full with debris, pallets and Construction materials (toilet, Sheetrock, plaster, boxes) left on the ground next to the dumpster. Non of the exterior lights work. I have been asking to get these items taken care of for over a year.
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June 2021 by Catherine Goodrich
The units here are getting broke into all the time. You can’t reach anyone in case of emergency. No voicemail on their phone. Pretty much sucks.
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January 2021 by EAS Adventures
You'd find better customer service at the DMV, the place is nice for what your paying. But don't expect any help from the one person that works there. The phones are often left to ring, the lady that works there likes to give lip when she has to deal with an issue she caused. Like leaving a lock on the storage unit, on the night I was coming in, so thanks to her I own a pair of bolt cutters. If you can find somewhere else, I'd take it.
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October 2020 by Todd Doster
Great place to keep RV in private covered storage. Been an on again off again customer since 2008. One star off that new owners do not keep it as well cleaned and maintained as prior. Management is still good with great communication to tenants.
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August 2020 by Mike Gilbert
Easy in for our Motorhome have a back in garage but it has lots of room so easy.
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December 2019 by Tony Fikes
This IS NOT A SAFE STORAGE FACILITY. The owners knew last week that they had some of their units broken into. They did not contact their customers and let them know. I stopped by today to drop off some items and both my locks were different. The crooks cut your locks and put their locks on. That way, when they come back they look like they belong while pulling out their key and unlocking "their" unit. If I had know about the break-ins last week, I might have saved my stuff.
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September 2018 by Megan Fulbright
The new management team is such a relief! I've been a customer here for quite some time and it was really kind of going down hill ... Until now. Michelle and Kade are awesome, very helpful and it seems like they are always running around doing stuff which makes me feel safe about storing here. The place is a lot cleaner looking as well.
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September 2018 by Paula Cannon
I went to my storage unit today and I was so impressed with the new manager, Michelle and the assistant manager, Meagan. Their professionalism and pleasant attitude made my experience refreshing.
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September 2018 by Raymon Sweezey
Great place store your boat or rv.
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September 2018 by Nycholl Nall
Michelle is great, she was friendly and very helpful while setting up my unit. Clean units and clean property.
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September 2018 by Kathleen Churchill
The ppl r great & 24 hr access is awesome just wish late fees werent so much cuz im always late & always struggling. Other than my own problems...lol its a great place to keep ur stuff 😄