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July 2024 by Aaron Lackey
I am thrilled to share my exceptional experience with Connor from FedEx. Connor consistently goes above and beyond in his work, demonstrating incredible passion and dedication. His attention to detail and commitment to delivering outstanding service is truly remarkable. Every interaction with Connor is a testament to his professionalism and genuine care for his customers. He is an invaluable asset to FedEx and truly deserves recognition and a well-deserved raise. Thank you, Connor, for your unwavering excellence!
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July 2024 by Savannah Rhodes
I came into this FedEx store a few weeks ago with questions in regards to shipping several large packages to New York. A man named Connor was extremely helpful. He greeted me as soon as I walked in, and asked how he could help. I told him what all I needed to ship, and he told me what the best steps would be and approximately how much it would cost based on weight and insurance. I couldn't be more pleased with how he handled this situation, as I had several questions and I sometimes have trouble getting the right words to come out. Will definitely use this store from now on because of him.
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July 2024 by DENEISHA ELLIOTT
I am writing a review to express my deep dissatisfaction with the customer service I recently received.
Unfortunately, my experience was far from satisfactory due to the neglect and prejudice behavior I encountered. The employee named Connor looked me right in my face and continued doing what he was doing by placing boxes on the shelf. A Caucasian male was just standing to the side awaiting for help as well…Connor asked him if he needed any help then got on his computer. After, I asked if I was going to receive help
…he said, “ uhhh yeah you are in line right”?
Such behavior is unacceptable and does not align with the values of respect and equality that your company presumably upholds. It was both disappointing and disheartening to be treated in such a manner.
I believe that all customers deserve to be treated with courtesy, respect, and fairness, regardless of their background. Therefore, I urge you to address this issue promptly to prevent similar incidents in the future.
I would appreciate a response detailing the steps your company will take to rectify this situation and ensure it does not happen again. Thank you for your attention to this matter.
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June 2024 by Dyneshia Davis
Anthony was nice but now he is probably the rudest here . He cuts you off while talking , no assistance or give you options. He is short in response and his demeanor is very aggressive.
I come here very frequently for my job and this is the first day I got this type of person he is . I hope someone sees this and can coach him to be better .
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December 2023 by Tara Lokke
Maria helped me package and ship 10 boxes in the last hour of being open! She was so helpful and made it easy. Grateful for all the help!!
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December 2023 by Raiya Clark
Isaiah was very friendly and helped me quickly
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December 2023 by John Andrews
I have always received prompt,courteous service at this location.
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October 2023 by ashraf omer
The worst FedEx store I ever seen they lost my envelope before they process it and the claim that I don't I didn't hand it to them they search all their premises and they couldn't find it. I would give zero rating if I could.
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August 2023 by I am Golinho
Terrible
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June 2023 by HikariSuk
staff admitted to tossing out my personal property without notifying me or sending back. That's why there is a RETURN TO SENDER address on labels. My item went thru various employees and not a single person did their job properly and I am out money and lost business because of their lack of pride and inability to do their job correctly. Peoples lack of care at their jobs is ALARMING. At least they admitted to doing their job wrong and they knew exactly what they were doing to screw a customer over & make sure they are not held accountable! BEWARE.FEDEX customer service is also a joke when trying to resolve anything.
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May 2023 by Anu Bandara
I will try to avoid this location in the future. Very poor customer support
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March 2023 by Joshua Garvin
Ravin and the other staff were friendly and helpful had a positive energy in the store. Greeted and helped customers quickly.
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February 2023 by Arlene Aragon
The associate working right now with the braids is VERY rude. Couldn’t take the time to stop playing on her phone to help me with a business print job. I waited and waited at the counter and finally walked out to go to Staples.
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September 2022 by Summer Geer
Printer did not finish print and they did not have a manager during busy work hour to refund the amount spent. Spent an hour waiting for them to help other customers that came after us for them to tell us we had to come back tomorrow to get the refund.Update: Got a full refund the next day without needing to drive back to the store
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September 2022 by Martha Smith
Isaiah was a true Godsend! He very polite and patient with me. Thanks Isaiah I really appreciate you!!!?
