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January 2024 by Beaver Huh
Had my second vehicle serviced here. Very friendly and knowledgeable staff. Michelle did a good job of summarizing the service and future recommended vehicle needs. Again, no pressure and was up front with me on what I needed. I would highly recommend this service center. I will continue to bring my vehicles here.
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January 2024 by Tee T
My experience with Eagle Transmission was great. I do not have a dip stick I was about to get on the road. I scheduled an appt. Was in the next day. They provided wonderful service. I will definitely refer and return for another service.Thanks for professional serviceJeep Patriot
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January 2024 by Jessica PM
We were having issues with our van and I spoke with the Manager Michelle and Bolt about getting it diagnosed. Dealership told us two of the Catalytic converters were clogged. I didn't want to believe that since the dealership changed our Catalytic Converters 2 years ago. Had family try to help us figure it out the best they could from a distance and kind of lead to maybe checking our transmission. Called a place to see if they could check/change transmission fluids and they suggested we bring it to Eagle Transmission. I searched and came across the location in Mansfield. Brought our van in and Bolt was able to show me and explain what exactly was the problem. Unfortunately, it was our Cats, but learned that we had 3 and it was the unmonitored Catalytic Converter that was our issue. Bolt replaced the Cat, changed oil, rotated tires for less than a quarter the cost the dealer was charging. Our van is running great again! I was so happy about the service we had from Bolt and Michelle!! They are GREAT and we will definitely be bringing in our other cars to them!!
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January 2024 by Connor Collins
Very nice and professional people! A very nice and clean waiting area with nice massage chairs. Price for the oil change was good and reasonable as well. Highly recommend them for any auto works or needs.
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January 2024 by Anna Rocquemore
We need more places like this one! The service was stellar. Got a massage while I waited. Michelle was the best manager ever—-caring, interactive and honest. Her customers are definitely her focus! Thanks Eagle!
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January 2024 by Tim Owner
Having taken both my vehicles to Eagle Transmission and Automotive, one for some relatively major work, I am very happy with the service and work that I have received and that has been done. Friendly, approachable and considerate of my time and money. I appreciate ETaA for all of this. Thank you!
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December 2023 by Cassandra May Lorance
I went to Eagle Automotive and Transmission and I had the best vehicle service experience I had ever had! Which those are difficult to come by...I went in for a mere oil change and tire alignment. Although, I left with having my entire vehicle investigated and a car fax report. I got to realize that I didn't actually need to sell my vehicle as anticipated...It turns out that my electric battery is still good and I gained new knowledge as to how I could get better gas mileage.Michelle was so lovely and I'm grateful that they take care of their employees there. It really shows and generates more enthusiasm amongst the staff.I'm very grateful for this other dimension like experience that I hadn't had before. They truly went above and beyond to take care of my vehicle and my peace of mind. Thank you.-Cassandra May Lorance
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November 2023 by Annette R.
The service of this place was great. The only issue is that if you purchase a Groupon this place makes you also pay their sales tax fee. So not only your paying the sales tax from the Groupon deal you are also having to pay an extra $5 dollar fee for their ridiculous sales tax. It's like what was the point of the Groupon!
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November 2023 by Ashlyn self
If I could leave zero stars, I would. We brought my fiance's truck to get a transmission repair for $7800. It stopped working after three months down the line. Eagle Transmission refused to honor the warranty included. This is a complete scam. They demanded another 4k to complete the transmission they messed up on. Do NOT ever go here. They will do a horrible job, charge top dollar, and refuse to honor their work.Service: Transmission
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November 2023 by KEITH HOFFMAN
It was not a good experience. Once approval was done with warranty company including needing a water pump it was not added during required installation. I was tild thepump wasnot included under warranty but found that not to be true. There were calls not returned when promised. Incorrect labor challenges, delay in service with lack of service manager availability. Which also delayed having my vehicle ready as promised. Now I have to take it back for the antifreeze is leaking which was the reason for the waterpump. The quote for installation of shocks and struts were 4000 dollars which I declined!Services: Air & cabin filter replacement
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November 2023 by Mario Torres
Took my truck there a few months ago to an almost $8k transmission repair but because of a technicality they WILL NOT honor my warranty even if the employees admitted that multiple trucks had been returned because of transmission issues caused by an old employee that worked there that had little experience. Owner DOES NOT care about his clients, leaving me basicallt stranded and told me its NOT his issue to fix AND doesnt even live in TX so he’s hard to get ahold of. I had already taken multiple trucks there but at the first sign of an issue, they folded. Definitely do NOT recommend. They fire their employees all the time too, so you’ll speak to someone new every time you call and they’re all equally as clueless. 0/10. Don’t waste your time and money and go somewhere else.
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October 2023 by Kelly McGuinness
First visit was today for an oil change and a digital vehicle inspection. I was blown away with the quality of service I received today! From the front office staff to the techs, they went above and beyond my expectations and provided me with excellent car care and information as well. I will definitely be coming back to them for all of my car needs!Services: Auto engine diagnostic
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October 2023 by Beth B
Made an appointment to get my vehicle's oil changed. Very professional when I came in. Jeremy is so kind & courteous!I'm very happy with their services!Had to go back cause of my oil light came on but Michelle, Aaron & new Jeremy looked over my vehicle and reassured me that everything is ok!Definitely will be coming back for more services they provide!!
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October 2023 by Matthew Deskis
Stopped by as I was leaving work for an oil change. The staff is really friendly and kind. I will be coming back here to get more work done in the near future! Was a pleasure.
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October 2023 by Dustin Greenhalgh
Went in for a synthetic oil change, they brought some other issues to my attention that the last place I took my car missed. Great service, knowledgeable team.
