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October 2023 by Richard M.
I have noticed service at the pharmacy has gone down in the last year but has now hit an all time low. They told me I already picked up my prescription, then a manager told me it was at a location 30 minutes away. I drove to to South Collins locstion in Arlington and waited 20 minutes in line. Every one in front of me had issues. Then they couldn't locate my prescription, very disorganized. The manager was very rude and I left. I will never go back to CVS for any reason. The staff is no longer properly trained.
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March 2023 by Patrice Edwards
My service with Michael in the pharmacy department was unsatisfactory. Poor wait time. Did not offer savings for my prescription. Had to return a second time for a refund.
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January 2023 by Google user
Just got home after out-patient surgery. Pain medication called in yesterday. CCS sent me a text saying they received the request and would notify when filled. Stopped by on way home from surgery and they tell us they can’t fill prescription due to a nationwide shortage. Why did they not notify us of this nationwide shortage? Now we’re trying to get in touch with our doctor/staff who are in surgery to modify our pain medicine prescription.
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January 2023 by Joe Wolf
Just got home after out-patient surgery. Pain medication called in yesterday. CCS sent me a text saying they received the request and would notify when filled. Stopped by on way home from surgery and they tell us they can’t fill prescription due to a nationwide shortage. Why did they not notify us of this nationwide shortage? Now we’re trying to get in touch with our doctor/staff who are in surgery to modify our pain medicine prescription.
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November 2022 by Theresa W.
Good service but the pharmacy needs an update. It is falling apart and doesn't have a sterile feeling like it should. Give this pharmacy a makeover CVS.
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March 2021 by Marcus J.
I have been refilling my prescriptions at this location for a year now. I can honestly say that the professionalism, attention to detail and the kind demeanor of the staff are exceptional. My prescriptions are usually automatically refilled. The pickup process is fast and very convenient. I actually look forward to seeing this team because they always make me smile and laugh. We all all have our days; They always seem to be having a good one.
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August 2019 by Ramon M.
OMG how bad can the Service get on the Pharmacy side. Slow slow slow slow slow slow and did i mention slow?
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October 2018 by Grisel Acosta
This pharmacy sucks they are the worse. They will never have your prescriptions when your told and then they'll make you wait even longer and then have the worse attitude like it's your fault they can't do there job.