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December 2023 by G H.
Went to look at a gun at the Mansfield store and after begging the older bearded guy behind the counter for some help he began to berate me for my choice. WORST customer service I have ever received anywhere! He should be fired right now! He couldn't sell a jacket in a blizzard! It's a shame academy has come to hiring people like this....
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November 2023 by Michelle Smith
Ordered online to pick up curbside. Got there. I checked in via the link they sent. Sat for almost 30 minutes before I decided to call the number posted on the parking spot. By this time there are several cars waiting. The manager answers, and all of a sudden, 7 workers come out with people's stuff. Apparently, they weren't paying attention to the alert system used for curbside pick up.. Gotta do better..
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November 2023 by Rick Faure
Great prices on this Black Friday!
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November 2023 by Linda Lusk
Nice selection of tennis shoes plus they were having good sale prices. ?
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September 2023 by Bill Staton
Would like to thank sales associate Nick for his kind and courteous attitude today. While completing my purchase and checking out this young man was very helpful and had an excellent attitude with a great smile. Employees at the store should strive to emulate this fine young man.
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September 2023 by Brian S.
Horrible customer service. Policies are not posted in plain view. Management is not interested in service recovery. You would be much better off, taking your money and your business elsewhere.
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August 2023 by Ashley Mitchell
Overall experience was good until we got to the cash registers.They had an awesome sale, so we stocked up on items. Most areas were a bit messy, but there were associates attempting to keep it clean & restocked.The line to check out was short and moved pretty quickly. There was an open register, but the women (redheaded with glasses) ignored the line & we were called to another register after a few minutes. As soon as we were called, the women who ignored us called the people behind us. The young man that rang us up was quiet in greeting when it came time for us to pay he got on his phone, without telling us the final total. We just inserted the card after a moment. After getting the receipt, I asked for one of the items to be put in a bag & he acted annoyed at the request.
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August 2023 by Linda D Martinez Soto
When I went there the employees were so nice and friendly. My mother needed a electric cart and someone was coming out of door with it for her. That was so nice of him. To bad I didn't get his name because I wanted to let him know how he made our trip there so wonderful. Thank you Academy in Mansfield Tx
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August 2023 by Robert Trevino
I bought a gun from here and the gun bar person was very knowledgeable and had great service. It took me less than 20 minutes and they did a great job escorting me out of the facility.
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August 2023 by ReyRey
Ammo back in stock, more variety of guns, more selections, staff very helpful and knowledgeable. There are plenty of bikes, fishing gear, tents, clothing attire, shoes, boots....so much to see so little time. Will return for more ammo. ?
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August 2023 by Foxy Britton
This store in Mansfield has horrible customer service. You're on your own at this store. No one will greet you orescort you to a department to help. You've got to find these people!
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July 2023 by Shawn Hughes
They have a good selection of shoes and boots. I love the prices on their guns. They have a pretty good selection also.
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July 2023 by Emily Hernandez
Store was alright. Employees were helpful. We went for one thing, turf soccer shoes. They only had one pair, in toddlers, and adults. None for kids. Disappointing.
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June 2023 by Chris M
Always has great deals on anything outdoors. Academy card gives 5% discount on almost everything there. Awesome service at this location as well!!
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June 2023 by Thomas Gossett
Has all the appeal you can want and a lot of outdoor gear, but you will pay top dollar most of the time. Not the best for firearms. But I've bought 3 from here when there are sales
