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December 2023 by Frederick Hardaway
One of the worst experiences I’ve ever had with a cleaning service. Sent some jeans and a jacket to get cleaned, pressed, and altercations. It took two weeks. The first week they literally didn’t clean or press my jeans. Talked to the manager Paulina about all this. I had to wait another week and there were literally hole still left in my jacket after the girl marked the spot. My advice for anyone looking at this place is to find somewhere else. This is horrible and the worst. A real disservice to the public
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December 2023 by Judy Yates
I brought some linen curtains to have dry cleaned. When I got them back they had shrank 7 inches. I contacted the store and spoke to the manager. She asked that we bring them in and they would try to stretch them. We did what was asked and received them again a few weeks later. Nothing had changed. I didn't think they could stretch them. It looks like the curtains were just washed and not dry cleaned. I reached out to the manager again via phone and text and I haven't heard fromher since very unprofessional.
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December 2023 by ardina colby
Consistent quality cleaning and good customer service.
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September 2023 by Michel Kozuch
I took a pretty dirty Coach jacket to be cleaned. When I picked it up, many parts of the jacket look bleached. They told me there wasn't anything they could do and took no blame on ruining the jacket. I knew it was dirty. I knew they might not be able to get the stains out. I didn't expect them to ruin it and then not offer even an apology. The manager was "too busy" to talk to me when I was there. The person at the desk couldn't let me leave without paying for the service. Not wanting to come back I paid and left. I only read great things about this place and how honest they are... I'm still trying to figure out how they could ruin a coat and still make me pay.Edited to add since I can’t reply to owner response - I see a call from a number I don’t recognize, but no message was left. I did answer a call from that number today and sat on the phone for 2 min saying hello and no one was there. I never expected you to get the jacket fully clean and was clear about that when I left it. I didn’t expect you to ruin it. Also your employee told me you couldn’t talk to me because you were on a conference call. Interesting that was a lie. And I came after 6 because my ticket said to come after 5. I came after 5 on Tuesday (after the promised time) and the jacket was still off site. I don’t know what time you want people to come when the tickets says to come after 5! Leave a message for a person next time!Service: Special care fabric cleaning
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September 2023 by Michel K.
I took a pretty dirty Coach jacket to be cleaned. When I picked it up, many parts of the jacket look bleached. They told me there wasn't anything they could do and took no blame on ruining the jacket. I knew it was dirty. I knew they might not be able to get the stains out. I didn't expect them to ruin it and then not offer even an apology. The manager was "too busy" to talk to me when I was there. The person at the desk couldn't let me leave without paying for the service. Not wanting to come back I paid and left. I only read great things about this place and how honest they are... I'm still trying to figure out how they could ruin a coat and still make me pay.
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July 2023 by Hunter G.
Worst experience I've ever had everything was rushed and can't even press a shirt that has the lines for you to follow even the pants have wrinkles in it never coming back here
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February 2023 by Charles Jones
The lady that works mornings is very rude. Not friendly at all and will more than likely be the reason I find another cleaners.
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February 2023 by Emily G.
We have used A1 for several years with seldom an issue. Any complaint was quickly resolved. Lately, however, it has gotten worse. Ladies shirts and blouses are being stretched to fit the larger hangars. Many necklines are really out of shape. Also, lately all garments are being squished into ONE bag. Overly starched jeans are being jammed in with table cloths and blouses, slacks and sweaters. Today we picked up our order ... 12 hangars in one bag. Stretched necklines, jeans/slacks and shirts/blouses wrinkled needlessly. Not sure why this is happening, but I'm fed up. It's stupid, it's lazy, it's cheap. Twelve items should have been in three bags. Stop it now.
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September 2022 by Helena Y.
I highly recommend A-! Cleaners for all of your clothes, shoes and alterations! They do a fantastic job and are very affordable as well. The staff is very professional and I am so glad to have them close to my house.
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August 2022 by Sybil R.
They always take care of my uniforms and personal items with care. Never had any issues and I've used them for at least 8 years.
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August 2022 by Mia S.
The first time I used this business it was not bad at all, it took only a few days for my comforter to come back. I understand business can pick up, but this time I was promised a week turn around and it took 2 weeks. I kept coming in to check if it was done like they said it would be and I was always told it would be back the next day and it never came back. The young girl Claudia is really sweet but the middle-aged woman always seemed like she hated me or was annoying her. I would take your dry-cleaning business elsewhere.
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July 2022 by Alex Spencer
Great customer service! Quick, friendly, and affordable!
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March 2022 by Jica P.
Great service, friendly workers and reasonable prices! Longtime customer here and I can't recommend enough.
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December 2021 by Brady Speers
Been going here for years but now...lost 3 new pants. Alterations supposed to be ready and now they're lost. Don't answer their phones and don't call back when they say they will. Ugh.
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December 2021 by Tiffany R.
I've used them got years and have always their customer service. Unfortunately, their prices have gotten outrageous. I won't be back.
