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January 2024 by luis salmon
It depends on the location. the best one is Parmer or Hutto, with Manor coming in 3rd.The employees are always awesome and helpful regardless.
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January 2024 by Eric Robertson
Always great service!
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January 2024 by Amber Rowe
Chloe and Samuel are amazing! Great customer care and if I ever have a problem the resolve things quickly! Just go
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January 2024 by Emmy Bos
Got a membership for the unlimited wash which I find a lot of value in after a few washes. I love that the vacuuming stations afterwards always have decent towels for you to wipe down your car with. The staff often will spray down my mats if I ask without any hassle. They have multiple locations throughout Austin too for added convenience.
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January 2024 by Skylar Hausenfluck
Amazing car wash and great service. Specifically, Sam was there for our every need and even helped us take trash out of the back of our truck. Definitely coming back here!!!
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December 2023 by Billy Knapp
Very convenient and good price for a monthly subscription.
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December 2023 by Copitzy Vazquez
The tire shine never works. And have gone to different locations. At Manor location the current manager Carlos took care of the changing the plan of one car to the other with out any major problem.
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November 2023 by Yaritza Perez
Signing up for their membership was a good investment. Not only are their vacuums insanely strong, their supplies are always clean and ready to use. And lately Carlos has been making our experience pleasant. My husband washes his trucks regularly and Carlos is always helpful!
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November 2023 by Dominique Thornton
WhiteWater Express Car Wash has taken good care of my and my wife's needs as far as our vehicles go. I've been an unlimited speed club member for more than 6 months now at the manor location. I have 0 complaints with the services rendered. The wash is quick, towels are ready at cleaning stations and they even go the extra mile to power wash off mud when they see it.
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November 2023 by Naturi El
I had such a great experience at the Manor location. Carlos assisted in resolving our account issue and ensured I got my vehicle washed before I left. Although there was a small line forming behind me, he ensured to provide the best customer service as if I was the only customer there. Big shout out to Carlos!
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November 2023 by Eboni Hardeman
Had to cancel my membership but had already been charged for the month, dealt with the manager, Carlos Alvarez and he took care of me. Very empathetic towards the situation and made sure that he did what he could to satisfy his customer. Always had great experiences here!Services: Auto detailing
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October 2023 by Mayra Ochoa
Amazing customer service and experience! Aside from this location always being clean and restocked today we had an unpleasant surprise that was turned around extremely quickly without even asking, by one of the team members.As we were passing through the wash, a pickup truck in front of us had a ton of dirt and garbage which blew onto our truck. This wasn’t the car wash fault therefore we parked in the vacuum section to get it cleaned. As we were parking, Elijah an employee, approached us quickly, he had seen the incident and offered us a new wash for the inconvenience. Wow! Superb! This not only made us a forever Loyal customer to whitewater car wash by signing up for a membership but also made us very grateful and proud that there is still employees that care deeply for their company.
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September 2023 by Jeff Stensland
A good car wash, but one step from being a great car wash. I was a longtime member of Arbor Car Wash when I lived in Northwest Austin, and they get my wheels and rear license plate area immaculate. WhiteWater comes close, but I always find myself needing to touch up after going through the tunnel.The pass was good, but I’ve switched to the books as I’m working from home a lot more and the cars are kept in the garage most days. Those have been a great deal with the “buy three get two free” promos they’ve been doing.
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September 2023 by Alexis Braden
Carlos was incredibly helpful getting me a new window pass after our original one was removed for window tinting. The staff do a great job of maintaining cleanliness and order—really appreciate having this so close to home.
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September 2023 by Tulip Flower
No matter what your complaints are they will go on deaf ears as they are told to reassure you they will make things right and then ghost you! Corp is a joke ….I found out they have soooo many complaints they have changed their ways to have answering service machine and email that they never return any calls or emails since they get so many complaints daily! They have over 96 car washes and refuse to be accountable for any damages or refunds etc. their staff is made up of young kids with big titles like GM or director when all they do is the same as all the staff ….they hide or you are told they just left and you missed them when they are sitting right there in the office looking at you ! Try filing a lawsuit it seems to motivate them a bit to actually want to accommodate at that point! There are no (not responsible) for anything signs up anywhere so you will have a good chance of getting your issues heard! They do not work on moral ground or good merit or have any standards of doing the right thing for customers! You are money to them and that’s it! Try Club Carwash ….they are phenomenal and if you are not happy they will do everything possible to keep your business and they really mean what they say ! I will never refer this car wash and all my friends and family are supporting me with not using them as well! Good luck if you like terrible wash and customer service! I don’t give my business to shady cons !!!!!!!!
