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November 2023 by Sherrie Ross
The service there is fine. They have no personality. The guy that inspected and oversaw my oil change was dry. I want be going back there.
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November 2023 by Malinda M.
Went to Grease Monkey in Malakoff on Saturday morning. Staff was very quick to help me and understand my problem and solve it. I would highly recommend this place. Staff very professional!
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November 2023 by Teresa Brantley
Great Employees. Very professional but really nice. Just takes a few minutes and you're back on the road. I'll be bringing all my vehicles for service.Service: Oil change
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November 2023 by Northerner Too Far South
These guys were super quick getting my inspection done! Amazing service!
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September 2023 by Juanita Mcdaniel
Rude staff....no customer service at all. Talks down to you like you are stupid. Did not get my 2 services done. One because I left the expired insurance, my fault. Second they did not have my oil filter. No phone call to let me know any of this....so I go to pick up my car and he said we have 2 issues. Then I had a $20 off coupon and he said that is only on the first Wednesday of the month. No where on the coupon did it say that. He didn't care...said "well it won't say that". Worst customer service ever!!!
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September 2023 by Aj Alford
This shop treats you like family. They get you in get you out. They are fast and friendly and provide excellent service. I highly recommend this shop to anyoneServices: Tires
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September 2023 by Hailee Graham
So nice!! Roscoe got me fixed up on my way out of town. Highly recommend.
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September 2023 by Pat Baker
This is top tier and would highly recommend this location to anyone looking for fast, friendly, professional serviceServices: Air & cabin filter replacement
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July 2023 by Erin Dowell
I have amazing experience. They offered great customer service & changed my oil within 15 mins. Roscoe & Sean were so welcoming & helpful. I’ll definitely be back. Thank y’all! ❤️Service: Oil change
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July 2023 by Andrea Matlock
Great and fast service....recommend to everyoneServices: Transmission
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June 2023 by Spa Tex Spa Repair LLC
Highly Recommend this location! Pit Stop in Malakoff, TX has definelty stepped up their game and the competion is in trouble!!! The service was good before and know it is Exceptional!! My entire fleet of vehicles has been serviced at this shop for several years and it use to take about an hour to get an oil change. This is no longer the case! Derrick (the new manager), Tyler and Joe have definately set the bar high! The shop was exsteamly busy and the crew was on point! Let me tell you these guys worked extreamly well together and were very fast! The communication skills this team had with each other along with each customer was professional and reassuring at the same time. Getting my vehicle serviced here was very easy and the atmosphere of the shop and crew was definately professional yer very welcoming! The energy of this crew is Texas homestyle hospitality with 5 star service! The team knew thier job and knew who was working on what while being proficient and out going! This shop is definately out shining thier competition!Derrick, Tyler and Joe you guys are the real deal when it comes to being the best of the best!!!Services: Air & cabin filter replacement
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April 2023 by Vickie L Scott
Got my car inspected was Fast service and friendly staff
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February 2023 by Caleigh MCd
Very kind and professional people. Need a tire repaired, they checked my others to make sure I was good. Very helpful and had me on my way quickly.Service: Tires
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February 2023 by Gwendolyn Murray
Incredible service, Doug is friendly and very helpful. I have been several places over the past couple of years, but now I will never go anywhere else.Service: Oil change
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February 2023 by Melissa Collins
When in to have my vehicle inspected and the customer service was outstanding. Doug and his team did an outstanding job. I will definitely be back for all of my servicesService: Oil change