-
November 2023 by Carrie
Very pleasant experience. Mathew was a gentleman. All three men were polite and very nice. The shop was immaculate. They made sure I was ok and satisfied. Will definitely be back.Service: Air & cabin filter replacement
-
September 2023 by Teri Mann
Very clean shop, easy to get in and out of, very helpful and courteous team of mechanics taking good care of my truck that was in for a diesel oil change. Definitely would use these guys again and recommend.Services: Air & cabin filter replacement
-
September 2023 by Ashley Kelley
I pulled in, rolled down my window and felt like I was Harley Quinn speaking to the Joker himself. If there was radioactive waste in the bottled water he handed me, I didn’t care. It was exactly what I needed in over 100 degree heat. With service like that I knew I was indebted to this Take 5, forever. I was sent back to this location after a previous Take 5 had refunded my money, saying they couldn’t do the job. Boy, did this Take 5, take care of me. After leaving, my car was running smoother than a glassed out sea after a treacherous storm. Of course I would be back. I belonged to them and they belonged to me, forever.Service: Oil change
-
September 2023 by Stephen Peterson
Alex and his team are fast and thorough. They always finsh the oil and filter change, wearable parts check, and multi fluid inspection incredibly fast. To be honest, we don't come for the oil, we don't come for the oil change, we come to see Alex. Alex rocks!
-
September 2023 by rebecca
Ya'll need to hear me out: come here for quality service and ASK for Alex and/or Ezra!!I usually always have a bad experience coming to any car garage as a woman with zero experience with cars. I come to Take 5 because it's quick, I get to sit in my car, and they have the best deals.But lemme tell you, today's experience was AWESOME. Alex (the manager) was obviously training a new recruit; that man's name is Ezra. They both did a phenomenal job. They both made me feel at ease and they did it so quickly (synthetic oil change), in less than 10 minutes. Alex actually talked to me like a human and not like I don't know what I'm doing. When I told him I don't want my air filter changed, Alex actually RESPECTED that, and moved on with my service. He did not try to badger me with anything else (my husband does that already lol). At the end of the transaction, I was in a way better mood than before (I hate getting oil changes and inspections). So I verbally told Alex, "This is the best experience I've ever had at this location." He genuinely looked concerned and asked me, "Why is that?" So I told him, how I felt when I came there the last time, I felt that I was treated coldly, like I'm a moron (which I am when it comes to vehicles, but don't make me feel like that). I was 8 months pregnant, miserable, and the guy doing the oil change kept badgering me for stuff I didn't need. I described the guy to Alex, and, with a cheeky smile (I love that), he told me that that same guy is not there anymore, and he's been slowly, but surely, weeding out the bad ones.I'm gonna keep coming back to this location. And yeah, it's gonna sound snooty, but I'm going to ask for Alex and Ezra. They paid attention, and they actually CARED. If you're a woman who has no knowledge of cars, come here. Ask for Alex. He will take care of you.Can't miss him, he's the guy with the awesome green hair. Lol
-
September 2023 by Trey Hargett
I wanted a Texas inspection performed, and they didn’t have anybody to perform the inspection. I asked if I could come back tomorrow. They informed me they don’t have any certified inspectors.Take 5Please take down your signs and banners advertising you can perform the inspection when you don’t have anyone that can perform inspections.
-
August 2023 by John Barnwell
Alex is great to work with. Really takes good care of his customers. One of only a very few places that are prepared to Change oil on a Duramax 3.0 L Turbo diesel. Takes a special oil and they have it thanks to Alex!Service: Oil change
-
August 2023 by Richard Weinberg
Warren did a quick and competent job. There were two cars ahead of me and he was alone in the shop. He completed all three in about 20 minutes. My only concern was that the price for the oil change is not shown online or anywhere outside the garage, but only revealed when the car is about to be worked on. Oil change prices appear to have increased by about $20 since my last experience. For the benefit of anyone considering oil change service at Take 5, here is a photo of the current (8/5/23) price list taken inside the shop. Discount coupons are available on their website.
-
August 2023 by WildKid Wild
I am officially done with take 5!! I own two vehicles and a year ago. I took one of my vehicles to get a oil change and they did not fill it up all the way. My light came on to let me know I was low on oil and then had to drive it back so they could fill it up correctly. I gave them a second chance and they did worse this time. I went in for oil change with my other vehicle and when I left I started noticing oil stains where I was parked. Prior to the oil change I had no oil leak whatsoever. I go back to them to let them know it's leaking after they did the oil change. And they proceeded to tighten the bolt to the oil pan so hard that they were shaking the car while I was sitting in it. Then came up and told me that the bolt was loose and they tightened it and that's why I was leaking. Then told me that I have a crack in my pan and something hit it. I left and went to a mechanic shop who then showed me that there was no hit. And that it looked like a stress crack from over tightening the oil bolt. My $90 oil change turned into a $500 fix because they cracked my oil pan. I called the store five times with no answer. And I called corporate five times and left messages. It has been over a week and I have not received the call from either the store or corporate. I will not be taking any of my vehicles there ever again.
-
August 2023 by Kris Gray
This location overfilled my oil causing almost $600 in damage to my car. The manager admitted they overfilled my oil and still refused to financially reimburse me for damages. Absolutely do not get an oil change here. Go to Caliber Auto Care down the street. If Take 5 chooses to resolve the issue I will update this post.Service: Oil change
-
July 2023 by Wendy Welch
Justin, Sean and Desi are professional, friendly and highly efficient. I won’t go anywhere else for my oil changes and inspections.Service: Oil change
-
July 2023 by Silvia W.
Great service pulled in to have my BMW inspected and Justin took care of me in less than 10 minutes. Professional, courteous and also checked the air on all 4 tires. No need to get out of your vehicle while he performs the state inspection is a plus.
-
June 2023 by Ray Delph
It was the worst service and the rudest, that I can recall. Your tech started off with an attitude, and went down hill from there. I realize everyone has an off day. But to be honest with you, I almost took him up on stepping out of the truck. Needless to say. I will not be useing your services again. Nor the rest of my family.Service: Oil change
-
May 2023 by Austin Meehan
Margarito was very helpful and made sure we were well aware of our choices.Will definitely be coming back! They did our oil and replaced our air filter! They were efficient and very courteous!
-
May 2023 by Rian Pierce
Sean & Warren have mastered the customer experience! From bottle service to squeezing in tight spots for air filter replacements, these two took care of the job and did it well. I will return.Services: Air & cabin filter replacement
