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April 2024 by Geoffrey Ottinger
Be careful and make sure to find out how much you will be charged. Told the lady on Friday evening when I made the appointment I had my own business so I would be filing for my own business..was told $135 to file. Well went today and ended up paying $611. Then when I asked why I was being charged so much she said it was because I was filling for a business. Maybe she didn't hear me. Or maybe she didn't understand on Friday but I would much rather give my money small business CPA or accountant. Then to give h&r block my money again definitely won't be back
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March 2024 by Scott Wallace
Quick and fast on getting my taxes done and I will rest easy knowing that they are done right.
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March 2024 by Phil Veeneman
H&R block did a great job in preparing our return. Easy and quick.
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March 2024 by Jerri P Beasley Beasley
I enjoyed my experience with H&R Block , I've used the last 3 years
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March 2024 by Mark Wheaton
fast and easy.
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January 2024 by Jess
H&R block is amazing
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January 2024 by Adam Cole
My tax pro seems nice enough, but their software has a glitch. Unfortunately it cannot be used to actually file taxes, which seems odd for a company in this line of work. I paid $500 for a tax pro to do the work. Scanned and uploaded all of my documents. She had it done in a day or two. Two weeks later, after investing more of time than I would have expended to just do them myself, they still cannot figure out how to e-file them. I got caught in a loop where the program kept asking me to review the return, but would not allow me to do it. Lots of calls to customer service and my tax pro later and they finally fixed it. I promptly reviewed and approved them. The software then immediately went into another loop where it demanded my spouse's signature, but gave her no opportunity or method to enter it. My local tax pro could not help and local tech support could not figure it out. They gave me a case number and a phone number and referred me to their internal technical support line. "Ivan" there had less than zero interest in resolving my problem, so he transferred me to someone else. This person said they pushed a button, and now I needed to call my local tax pro again. Who is gone for the day. So $500 of my money and another $500 of time and aggravation and I still have gotten nowhere. If you are a programmer that can fix a GUI and some backend issues, please call H&R block. If you are trying to get your taxes done, it's less risky to use Bernie Madoff's CPA. H&R block is still not ready for prime time.
UPDATE: I did finally get my taxes filed before the deadline after several more bouts of back and forth. I should also mention my return is not that complicated. Mostly W2 standard stuff. On the positive side, it has been almost a year and no audit...
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May 2023 by Rick C.
Some personal service and connection from a tax preparer would have been appreciated. H&R representative treated us like a cookie-cutter client. She cared less to try to help us, and she had no advise on how we could save on taxes next year. I'm not returning!
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April 2023 by Greg Duplant
Completely satisfied with entire experience. Tax preparer was friendly, professional and knowledgeable.
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April 2023 by Chuck Nagel
Met all my expectations in a timely manner. Answered all my questions.
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March 2023 by Joaquín Hernandez
Always a good investment ! No regrets
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March 2023 by David Richardson
Always sets us an appointment for the next year, sending reminders where we will have our info ready. Appoints made easy and taxes sent off quickly. Thank You Nazia Nizam for making the process easy and fast for us the get our taxes done every year!
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February 2023 by Mike H
If you need to get your taxes done. Schedule an appointment and ask for Christie. She knows her clients!! Very helpful staff, if you have to pay for a tax service make sure you go with a company like H&R block. They will provide you with the tools you need to have a worry-free tax season.
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August 2022 by Adela Litteken
My Tax preparer, Stephen Vaughn
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August 2022 by Megan Dodson
She's very kind and patient
