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November 2023 by Cristian Monroy
David and Carla were extremely helpful and knowledgeable. Made the process quick and easy! For my first time coming here, definitely coming back again
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November 2023 by Lindy Hampton
Zack gave excellent customer service. He was very knowledgeable and answered all my questions. He completed my oil change in record time...about 10 minutes. I've been here several times and this was the fastest oil change yet.
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November 2023 by Alicia Glessner
Stopped in from out of state for an overdue oil change. David was an excellent technician, quick, responsive, and thorough. Stanley was also very helpful.Best oil change experience we have had, in years. Extremely quick in the morning.Services: Air & cabin filter replacement
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November 2023 by Angela Slatter
David and Stanley did an oil change and inspected my car for any additional wear and tear or problems. They were excellent! Great customer service. Will definitely be back! Thanks SO MUCH!
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October 2023 by Jason B
I was writing a long review but I’ll keep it short.Due to slamming my hood, the inability for the old lady to listen, the argumentative comments, the ignoring my comments, and overall rudeness from the old lady Carla I will not be returning to this place of business.163$ and not once was this lady polite or respectful to my car or person.The young man there is always sharp and well mannered. Wish I knew your name to give you the proper praise.But this place of business loses my money from here on out because Carla is disrespectful and has a rude tone to her voice. She needs to learn how to respect customers, their property, and admit when she’s wrong; which was multiple occasions.Couldn’t even thank the customer for coming in and spending their money. She rode being an aggressive miserable soul to the very end.
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October 2023 by Terrell Woods
Holy mash potatoes batman, these guys were life savers. I'm from out of town for work and ran something over. Probably a present from one of the many Construction crews around the area. Unlike what my father has been telling me, I have not gotten a spare (man I hope he doesn't read this lol). So I call the nearest tire shop and explain my plight to Zack and at first he said "if you can get it here we can fix it."... when i told him i didnt have a spare, without hesitation said "let me talk to my manager and come look".... hold for a sec..... "where yall located she said it's cool".... boom we have hope. He gets here as I'm beginning tire change and offers to help..."so your jack isn't big tall enough to lift the car high enough"... nor do I have a tire iron. Don't judge me. He then goes back to the shop, gets an impact and a jack. He's already informed me I probably drove on it a little long judging by the small line in the side wall. So he drives me back to shop to buy a new tire and when they take it off it's obvious he was right. Did I mention the tire is only 2 months old from walmart... angry face... even dealing with the sweet lady inside was calming and refreshing. Zach got me and my tire back to the car and on our way without any stress. It took me more time to write this review than I did stressing or spending time on the entire ordeal. I'd highly suggest giving these guys a call for your tire needs..... or emergencies.Service: Tires
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October 2023 by Lisa Beam
Express Oil Change in Magnolia has the best customer service. Everyone is prompt and helpful. Carla goes out of her way to make sure I am taken care of and gives me honest feedback. I have been using them since they opened and am never disappointed.
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September 2023 by Hardee Headshots
Zack and the crew were absolutely FANTASTIC! I have never had so much information given to me at an oil change stop. I don’t think I’ve EVER had a better customer experience. I would recommend this store to EVERYONE! 5/5 !
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September 2023 by Emily Granzin
I've been coming here for a few years and they're always helpful. Much better than the dealership which takes several hours to do anything. David has worked on my car a couple of times and I appreciate his honesty. Will continue to come back for my car's needs!
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September 2023 by Logan McClary
This place has awesome customer service. All the guys are great actually show you your air filter and recommend anything that is needed without making you feel you have to buy. This is my go to place from here on out. If you get a Chance talk to the Manager Carla you will be glad you did. Exceptional service guys and girl. Keep up the Great work!
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July 2023 by Michelle DeRouen
I had been going to this place for years but things changed when I sent my daughter to get a simple inspection on her car they told her that her brake pads needed to be replaced. When she texted me that, I told her to hold off. When she told them that she would not replace her brake pads with them, they told her that her car would not pass inspection. She also said that she needed an oil change. They charged her $96 and this was for the cheap oil since the sticker THEY put said it is only good for 3,000 miles. They never even asked her what kind of oil she wanted.We took her car to another place and it passed inspection with no problem. After that she asked the same mechanic about her brake pads and they said that they were still very good and even showed her.I will never be taking any of my vehicles over there again. They are not honest and just want to make money by cheating people.
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July 2023 by Cristina BA
Caria and her team are always so friendly and professional. This is my favorite place to get my oil changed and car worked on. They are reasonably priced and close to home! Recommend.
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July 2023 by Michelle D.
I had been going to this place for years but things changed when I sent my daughter to get a simple inspection on her car they told her that her brake pads needed to be replaced. When she texted me that, I told her to hold off. When she told them that she would not replace her brake pads with them, they told her that her car would not pass inspection. She also said that she needed an oil change. They charged her $96 and this was for the cheap oil since the sticker THEY put said it is only good for 3,000 miles. They never even asked her what kind of oil she wanted. We took her car to another place and it passed inspection with no problem. After that she asked the same mechanic about her brake pads and they said that they were still very good and even showed her. I will never be taking any of my vehicles over there again. They are not honest and just want to make money by cheating people.
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July 2023 by Cheyanne Barth
Super friendly and super quick for an oil change even was able to stay in the car since I had my kiddos. Zack was very helpful to all my questions I had.
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July 2023 by Larie Harsell
Carla and David were extremely tremendous helpful with my oil change today - great loyal workers as you can immediately tell by their experience and attention to serveLarie Cappadonna
