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April 2024 by David Paden
Can never get ahold of this bank to ask questions over the phone. You have to drive up there if you want info from them.
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February 2024 by Ken Davidson
Worthless. The bank has only one outside ATM, and today it could not take deposits or dispense cash.
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February 2024 by Daniel Osborne
Fake customer service to much convulsion and missing common sense.
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December 2023 by DukeCubanito
Today I not only want to give 5 stars for Chase Bank, but especially for Miss Blanca Lopez. Their treatment was incredibly good and I can safely say that I am a pleased customer. For a month now I have had problems with my Chase account, and even though I received very good treatment at other branches I was always left with the feeling that something needed to be done, because my problem was still unresolved. Today I wanted to try my luck once again, and Miss Lopez was understanding and cordial with my situation. He literally did EVERYTHING that could have been done on his part, even though it took up a full hour of his time. Given the situation, she offered to finish the entire process herself so as not to make me wait unnecessarily longer and she did so. He stayed in communication with me and everything seems to indicate that this time everything will be resolved. However, I have to say that even if it is still not resolved, I was very happy to have received such careful attention. Thank you. Thank you. Thank you.
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October 2023 by Tomi Daley
Very rude and unhelpful
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October 2023 by Joey
They always do me right! They even made sure my new LLC card was retrieved at my office. I deal with several banks and this branch is top notch! From the manager to the tellers! Makes me feel I back in the day of customer service. Even my bucky likes going ????
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August 2023 by Tyler Calhoun
I am in this branch at least three times per week. Tina and her staff are consistently professional, personable, and always friendly. Always enjoy working with them.
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August 2022 by Jared Long
TRASHAVOID CHASE
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August 2022 by L.J. Flores
worst branch ever
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April 2022 by L.J Flores
worst branch ever
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December 2021 by Sherri H.
My husband and I have banked with Chase for many years. We have several accounts including a business account. We went into the branch on 1488 in Magnolia today to open another account for my husband's company. When we walked in a woman was standing similar to a guard and asked us what we needed, I proceeded to explain that we needed to speak to a banker, she asked what it was in regard to, although surprised I said we needed to open an account. She had the audacity to tell me that we needed to just leave our name and number and when the banker had time for an appointment, she would call us!!! I was so shocked I said well we will just go to another bank, she said okay!! We just turned around and walked out! My husband was so mad he wants to close our accounts. The worst service we have ever received from Chase.
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November 2021 by Andrew Ross
Save yourself the pain and suffering, go to a different branch
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September 2021 by Clint Tiller
Have lots of $ with chase, just paid off truck loan with chase.Me n my gal walked in to open up 3rdAccount as extra/mad $. Sat without being greeted Then after 15 min was approached and asked to makeAppointment for later ;(CameNext doorTo Wells Fargo and they sat us right down? and taking care of us
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September 2021 by Sandy Wilganowski
Needed a notary to help with some papers for a funeral. The lady told me she was busy and needed to go to lunch, no time to help a long time customer.
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August 2021 by Nicky Williams
Worst location I’ve ever been to, the tellers are awful!! Manager is no better. When you have a check written from another customer deposited into a chase account absolutely no reason for a hold when balances are good in both accounts.
