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September 2024 by Lee Ketchum
We called the online prescription system for refills but it didn't recognize our Rx number, again, so we were told to hold for assistance. Less than a minute later Brittany came on and helped with reordering our meds. She also updated our numbers and addresses. The system gets 3 stars, she gets 5 stars, which averages 4 stars.
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July 2024 by Deron Hock
After testing positive today for covid I went to my local pharmacy to get the prescription The Doctor gave me.It was a nightmare going through the drive-thru pharmacy they tried to tell me my insurance was not on file when I was jut there a month ago to get medicine and that I should try again tomorrow because it's close to time to close mind you this was at 430 then they said y
Ou can come inside and show your card to which i said i dont have it on me and i just tested positive for covid should i really be inside yoyr stire to which the guy said it doesnt matter to me and thats your choice or you can pay the cash price of $1,350
Then after ten minutes of silence they finally said we found your insurance and it covers over the amount for the medicine but we can't cover it which made no sense so I finally got frustrated and drove off
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June 2024 by happynut4free
I recently just called the Customer service line for the pharmacy and I believe the technician name was Cruz ( I think). She was amazing! She really went over and beyond to help me my issue. Best service ever!
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May 2024 by Rob Welds
The drive thru moves like molasses. And the front desk will shout what medication you’re picking up and what is for so everyone can hear. Not cool.
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May 2024 by Paul Parker
Always great*very pleased with svc and always kind
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April 2024 by Anonymous R
Never had speedy and friendly service like I do here. Erika thank you for brightening my day.
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February 2024 by Mary Solis
Very nice staff and Martha is still here!!!!
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February 2024 by Queen Missy
My compliments to Ofilia, she was very pleasant on the phone. She took my information and made sure to verify my insurance. She did not rush me. She was very patient. I can see that she’s an asset to your store. Thanks for making your H-E-B, my H-E-B!
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February 2024 by Missy
My compliments to Ofilia, she was very pleasant on the phone. She took my information and made sure to verify my insurance. She did not rush me. She was very patient. I can see that she’s an asset to your store. Thanks for making your H-E-B, my H-E-B!
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October 2023 by Jeff Keller
Most genuine and professional service no matter who is on duty!
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October 2023 by Jorge Martinez
The Pharmacy.
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October 2023 by Monte “Master Sassy” Morrison
Caring staff and good service
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October 2023 by Anita Garcia
Great website...
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August 2023 by Adriana Valle
Worst pharmacy!!!! I have had the worst experience since I moved to Lytle, Tx and had to transfer my sons medications. They always give me a hard time which is very unprofessional and childish. Smh!
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August 2023 by Mindy Martinez
Erica was very pleasant and understanding and efficient over my phone call.
