H-E-B Pharmacy in Lytle is highly regarded for its excellent customer service and commitment to community health. Recognized as the top supermarket pharmacy in customer satisfaction for three consecutive years by J.D. Power in 2023, it prioritizes the health and safety of Texans. The pharmacy offers a range of services, including routine childhood and adult immunizations, as well as COVID-19 vaccinations, demonstrating a strong dedication to public health. Customers appreciate the friendly and attentive staff, noting that personnel often remember them and go above and beyond to assist. Many reviews highlight staff members’ patience, helpfulness, and willingness to resolve issues efficiently, whether it’s processing prescriptions, updating information, or providing guidance. For example, staff have called doctors to ensure prescriptions are correct and have even helped save money by recommending generic options. Despite occasional system hiccups with online refills, staff like Brittany quickly resolve issues and update customer information. The pharmacy team’s professionalism, kindness, and dedication make the experience positive and reassuring. Overall, H-E-B Pharmacy in Lytle is praised for its friendly staff, reliable service, and ongoing commitment to taking care of the community.
I love H.E.B. and don't mind the wait times but sometimes the attitude form the staff is horrible.
June 2025
My go to grocery store and pharmacy. Pharmacy is top of line. Great staff. Efficient. Grocery store is the best for fruits and vegetables. Great selections and very clean.
September 2024
We called the online prescription system for refills but it didn't recognize our Rx number, again, so we were told to hold for assistance. Less than a minute later Brittany came on and helped with reordering our meds. She also updated our numbers and addresses. The system gets 3 stars, she gets 5 stars, which averages... read full comment
