-
September 2023 by Jered Walker
Great customer service and there product knowledge is awesome.
-
June 2023 by Alex Wise
A little pricey but the Employees are always friendly and helpful.
-
January 2023 by REGINALD ODOM JR
Great experience & awesome customer service. I mostly come to Ace Hardware for their Worlds Finest Chocolate.
-
October 2022 by Wendy Rush
Very big store with all your needs, but the majority of the staff was standoffish and didn't offer help, the only 2 people that tried helping was the lady at the register who told me what aisle to go down then a young man who was busy helping a customer who also told me another aisle for what I needed. But when I first arrived the lady at the register got on the phone and called someone to come help me in the light aisle and no one ever showed up.
-
October 2022 by Paul Marshall
Very friendly staff,great selection of products
-
July 2022 by Aaron Hickerson
I go here very often because I have a small engine shop and I always just need a specific nut or bolt or something or another, and they always have more supplies available than other hardware stores like Lowe's or Homr Depot. The employees are always great, and knowledgeable. Even if the store is out of stock of something or they don't sell it because it's uncommon, the employees can always point you in a good place to look for it.The coupons and rewards system are both great tools once you figure them out, I've saved hundreds of dollars over the years.They sell nice, name brand tools, but if just want something to do the job, a tool store like Harbor Freight has them beat. (They are after all a tool store and not a hardware store)One thing I wish they had more of was locking flange nuts. They don't sell any of any kind, and I always seem to need them.
-
July 2022 by Nathan Keith
It blows my mind how fast the employees can tell you where anything is. I haven't met one employee there who isn't very knowledgeable. I've seen one employee look at some female threads and walk us straight to the bolts we needed. He knew that it was metric and what size just by looking.
-
February 2022 by Sarah Foreman
An employee asked if I needed help right after I walked into the store.
-
January 2022 by K Cassity
Have lots of things you can't find in the big box chains at competitive prices. Customer service is superb. If you know what you want and where to find it, they stay out of your way; if you need help, they are always willing and able to spend as much time as required to get you what you need. Friendly, hometown store.
-
November 2021 by wayne
I frequent this place often and can say each and every time I enter the building, I'm greeted hello and asked "what can I help you with". Its nice to have a place where they pride themselves on customer service.
-
September 2021 by Amber Justice
Absolutely wonderful customer service. I hadn't been in a while so I took my time, just to see what all is there. So many items but unfortunately the prices for basic needs like bug spray, household cleaning solutions and such are excessively overpriced, compared to where I normally shop for such things. I needed plumbing advice and was well received by the floor associate.
-
August 2021 by wilson carlton
Tryed to buy a Stihl chainsaw needed a price check . Lady that was waiting on us went to the back never came back. Really needed that saw and I was on my lunch break , had to leave without a chainsaw .
-
August 2021 by Sabrina Thompson
Easy to find my items, checkout was a breeze, in spite of the long line!
-
May 2021 by Katie Jolley
Deseray and Jared B are absolutely amazing!!! The customer service with these two is awesome! They helped in every way possible programming the key to my car. Thank you so much guys keep up the awesome work!
-
May 2021 by grant gilson
Had a $5 coupon and the cashier rang me up and then refused to accept the coupon. When I asked she said coupons could not be accepted on "past purchases"...I told her I just bought it and the she said it was "store policy^. Terrible policy.Terr
